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Return policy comparison · 2026

DSW vs Morning Lavender

Policy data verified April 17, 2026 (DSW) and July 24, 2026 (Morning Lavender)

Winner
DSW
A
4.5 / 5.0 · Excellent
Morning Lavender
C
1.8 / 5.0 · Mediocre

The verdict

DSW has the more generous return policy in 2026, grading A (4.5/5.0) against Morning Lavender's C (1.8/5.0). It wins 3 of 5 scoring axes; the biggest gap is the return window: 90-day window (above average) versus 14-day window (very tight).

Score breakdown

Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.

DSWMorning Lavender
Return window · worth 2.0
90-day window (above average) · 1.5
14-day window (very tight) · 0.3
Restocking fee · worth 1.0
No restocking fee · 1.0
No restocking fee · 1.0
Return shipping · worth 1.0
Free returns (incl. by mail) · 1.0
Customer pays return shipping · 0.0
Holiday window · worth 0.5
Extended holiday window · 0.5
No holiday extension · 0.0
Transparency · worth 0.5
policy published, key terms documented · 0.5
policy published, key terms documented · 0.5

Key terms side-by-side

DSWMorning Lavender
Return window✓ 90 days14 days (unworn, tags attached)
Free returns✓ Yes (in-store)No - fee deducted
Restocking feeNoneNone
Return shippingFree mail returns for VIP membersCustomer pays return shipping; both original and return shipping fees are non-refundable
Holiday extension✓ Yes (holiday extension)None published
Non-returnableFinal sale items, worn shoes showing significant useFinal sale items (prices ending in .49), promotional items, accessories (hats, handbags, socks), jewelry (necklaces, rings, bracelets, earrings)
Watch-out itemsStandard 90-day window
DSW tip
VIP members tracked automatically. Shoes can be lightly worn.
Morning Lavender tip
Watch the price tag: anything ending in .49 is final sale here, and it's easy to miss since the rest of the site prices items normally.

Frequently asked questions

Who has the better return policy, DSW or Morning Lavender?
DSW has the more generous return policy in 2026, grading A (4.5/5.0) against Morning Lavender's C (1.8/5.0). It wins 3 of 5 scoring axes; the biggest gap is the return window: 90-day window (above average) versus 14-day window (very tight).
What is DSW's return window?
DSW's return window is 90 days.
What is Morning Lavender's return window?
Morning Lavender's return window is 14 days (unworn, tags attached).
Does DSW or Morning Lavender offer free returns?
DSW: Yes (in-store). Morning Lavender: No - fee deducted.

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