Return policy comparison · 2026
DSW vs Mugsy
Policy data verified April 17, 2026 (DSW) and July 24, 2026 (Mugsy)
Winner
DSW
A
4.5 / 5.0 · Excellent
Mugsy
B+
3.7 / 5.0 · Good
The verdict
DSW has the more generous return policy in 2026, grading A (4.5/5.0) against Mugsy's B+ (3.7/5.0). It wins 2 of 5 scoring axes; the biggest gap is the holiday window: extended holiday window versus no holiday extension.
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
DSWMugsy
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| DSW | Mugsy | |
|---|---|---|
| Return window | ✓ 90 days | 60 days (unwashed, no signs of wear) |
| Free returns | Yes (in-store) | Yes |
| Restocking fee | None | None |
| Return shipping | Free mail returns for VIP members | Free shipping and returns included |
| Holiday extension | ✓ Yes (holiday extension) | None published |
| Non-returnable | Final sale items, worn shoes showing significant use | None published beyond the unwashed/unworn condition requirement |
| Watch-out items | Standard 90-day window | — |
DSW tip
VIP members tracked automatically. Shoes can be lightly worn.
Mugsy tip
Sixty days is an unusually long window for denim, giving you time to actually wear-test the fit around the house, just don't wash them or wear them outside before deciding, since any sign of wear voids the return.
Frequently asked questions
Who has the better return policy, DSW or Mugsy?
DSW has the more generous return policy in 2026, grading A (4.5/5.0) against Mugsy's B+ (3.7/5.0). It wins 2 of 5 scoring axes; the biggest gap is the holiday window: extended holiday window versus no holiday extension.
What is DSW's return window?
DSW's return window is 90 days.
What is Mugsy's return window?
Mugsy's return window is 60 days (unwashed, no signs of wear).
Does DSW or Mugsy offer free returns?
DSW: Yes (in-store). Mugsy: Yes.