Return policy comparison · 2026
DSW vs rag & bone
Policy data verified April 17, 2026 (DSW) and July 24, 2026 (rag & bone)
Winner
DSW
A
4.5 / 5.0 · Excellent
rag & bone
B+
3.4 / 5.0 · Good
The verdict
DSW has the more generous return policy in 2026, grading A (4.5/5.0) against rag & bone's B+ (3.4/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return window: 90-day window (above average) versus 30-day window (industry standard).
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
DSWrag & bone
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| DSW | rag & bone | |
|---|---|---|
| Return window | ✓ 90 days | 30 days (unworn, tags attached) |
| Free returns | Yes (in-store) | Yes |
| Restocking fee | None | None |
| Return shipping | Free mail returns for VIP members | Free for U.S. orders |
| Holiday extension | ✓ Yes (holiday extension) | None published |
| Non-returnable | Final sale items, worn shoes showing significant use | Items purchased at 40% or more discount (final sale), personalized items, gift cards, fragrance, items bought from sale.rag-bone.com |
| Watch-out items | Standard 90-day window | — |
DSW tip
VIP members tracked automatically. Shoes can be lightly worn.
rag & bone tip
Anything discounted 40% or more is final sale even during a regular promotion — check the exact percentage off on your receipt before assuming a markdown item is returnable.
Frequently asked questions
Who has the better return policy, DSW or rag & bone?
DSW has the more generous return policy in 2026, grading A (4.5/5.0) against rag & bone's B+ (3.4/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return window: 90-day window (above average) versus 30-day window (industry standard).
What is DSW's return window?
DSW's return window is 90 days.
What is rag & bone's return window?
rag & bone's return window is 30 days (unworn, tags attached).
Does DSW or rag & bone offer free returns?
DSW: Yes (in-store). rag & bone: Yes.