Return policy comparison · 2026
DSW vs Seymoure
Policy data verified April 17, 2026 (DSW) and July 24, 2026 (Seymoure)
Winner
DSW
A
4.5 / 5.0 · Excellent
Seymoure
B+
3.4 / 5.0 · Good
The verdict
DSW has the more generous return policy in 2026, grading A (4.5/5.0) against Seymoure's B+ (3.4/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return window: 90-day window (above average) versus 30-day window (industry standard).
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
DSWSeymoure
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| DSW | Seymoure | |
|---|---|---|
| Return window | ✓ 90 days | 30 days (unworn, original packaging) |
| Free returns | Yes (in-store) | Yes |
| Restocking fee | None | None |
| Return shipping | Free mail returns for VIP members | Free return shipping label provided by email once return is authorized |
| Holiday extension | ✓ Yes (holiday extension) | None published |
| Non-returnable | Final sale items, worn shoes showing significant use | Sale items, gift cards |
| Watch-out items | Standard 90-day window | — |
DSW tip
VIP members tracked automatically. Shoes can be lightly worn.
Seymoure tip
You have to email for authorization before returning anything — items sent back without it are refused — and if you want a different size, you return the original first and place a brand-new order rather than a direct swap.
Frequently asked questions
Who has the better return policy, DSW or Seymoure?
DSW has the more generous return policy in 2026, grading A (4.5/5.0) against Seymoure's B+ (3.4/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return window: 90-day window (above average) versus 30-day window (industry standard).
What is DSW's return window?
DSW's return window is 90 days.
What is Seymoure's return window?
Seymoure's return window is 30 days (unworn, original packaging).
Does DSW or Seymoure offer free returns?
DSW: Yes (in-store). Seymoure: Yes.