Return policy comparison · 2026
DSW vs Tommy Hilfiger
Policy data verified April 17, 2026 (DSW) and July 24, 2026 (Tommy Hilfiger)
Winner
DSW
A
4.5 / 5.0 · Excellent
Tommy Hilfiger
C+
2.4 / 5.0 · Fair
The verdict
DSW has the more generous return policy in 2026, grading A (4.5/5.0) against Tommy Hilfiger's C+ (2.4/5.0). It wins 3 of 5 scoring axes; the biggest gap is the return shipping: free returns (incl. by mail) versus customer pays return shipping.
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
DSWTommy Hilfiger
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| DSW | Tommy Hilfiger | |
|---|---|---|
| Return window | ✓ 90 days | 30 days (45 days for Hilfiger Club members) from shipping confirmation |
| Free returns | ✓ Yes (in-store) | No - flat fee deducted from refund |
| Restocking fee | None | None (separate from the $4.95 return shipping fee) |
| Return shipping | Free mail returns for VIP members | $4.95 flat rate deducted from your refund for mail returns; free if returned to a Tommy Hilfiger store |
| Holiday extension | ✓ Yes (holiday extension) | None published |
| Non-returnable | Final sale items, worn shoes showing significant use | Final sale items |
| Watch-out items | Standard 90-day window | — |
DSW tip
VIP members tracked automatically. Shoes can be lightly worn.
Tommy Hilfiger tip
Join the free Hilfiger Club before you check out — it stretches your return window from 30 to 45 days — and remember the $4.95 return-shipping fee comes out of your refund automatically rather than as an upfront charge.
Frequently asked questions
Who has the better return policy, DSW or Tommy Hilfiger?
DSW has the more generous return policy in 2026, grading A (4.5/5.0) against Tommy Hilfiger's C+ (2.4/5.0). It wins 3 of 5 scoring axes; the biggest gap is the return shipping: free returns (incl. by mail) versus customer pays return shipping.
What is DSW's return window?
DSW's return window is 90 days.
What is Tommy Hilfiger's return window?
Tommy Hilfiger's return window is 30 days (45 days for Hilfiger Club members) from shipping confirmation.
Does DSW or Tommy Hilfiger offer free returns?
DSW: Yes (in-store). Tommy Hilfiger: No - flat fee deducted from refund.