Return policy comparison · 2026
EBY vs Underoutfit
Policy data verified July 24, 2026 by the Thrifle team
EBY
B-
2.9 / 5.0 · Fair
Winner
Underoutfit
A
4.2 / 5.0 · Excellent
The verdict
Underoutfit has the more generous return policy in 2026, grading A (4.2/5.0) against EBY's B- (2.9/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return window: 180-day window (very generous) versus 30-day window (industry standard).
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
EBYUnderoutfit
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| EBY | Underoutfit | |
|---|---|---|
| Return window | 30 days (fit guarantee) | ✓ 180 days (unused; request via Easy Returns Portal first) |
| Free returns | — | ✓ Yes |
| Restocking fee | None published | None published |
| Return shipping | — | Free prepaid return label issued once a return request is approved through the Easy Returns Portal; items mailed back without first requesting a return are not accepted |
| Holiday extension | None published | None published |
| Non-returnable | — | None published |
| Watch-out items | — | — |
EBY tip
Reach out within 30 days of delivery if sizing feels off - EBY calls this a "100% Fit Guarantee" and routes it through fit specialists rather than a generic returns desk, so a direct email tends to get a faster, more tailored fix than starting through a self-serve portal.
Underoutfit tip
You must open a request in the Easy Returns Portal before shipping anything back — packages sent without pre-approval get refused. Exchanges are capped at up to 4 per original order, so use them deliberately rather than for repeated size swaps.
Frequently asked questions
Who has the better return policy, EBY or Underoutfit?
Underoutfit has the more generous return policy in 2026, grading A (4.2/5.0) against EBY's B- (2.9/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return window: 180-day window (very generous) versus 30-day window (industry standard).
What is EBY's return window?
EBY's return window is 30 days (fit guarantee).
What is Underoutfit's return window?
Underoutfit's return window is 180 days (unused; request via Easy Returns Portal first).
Does EBY or Underoutfit offer free returns?
EBY: see full policy. Underoutfit: Yes.