Return policy comparison · 2026
EveryPlate vs Moment
Policy data verified July 24, 2026 by the Thrifle team
Winner
EveryPlate
A
4.5 / 5.0 · Excellent
Moment
C-
1.5 / 5.0 · Below Average
The verdict
EveryPlate has the more generous return policy in 2026, grading A (4.5/5.0) against Moment's C- (1.5/5.0). It wins 3 of 5 scoring axes; the biggest gap is the return window: no time limit versus window not published.
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
EveryPlateMoment
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| EveryPlate | Moment | |
|---|---|---|
| Return window | ✓ No returns (perishable meal-kit subscription); cancel or skip anytime | No returns (all sales final except damaged or wrong items) |
| Free returns | — | No |
| Restocking fee | — | None |
| Return shipping | — | Not applicable; there's no return shipping path. Damaged-in-transit or wrong-item orders are handled case by case through customer service instead of a mail-back return. |
| Holiday extension | — | None published |
| Non-returnable | Perishable meal-kit ingredients cannot be returned once delivered | All products under the standard policy (drinks are consumable and non-returnable once shipped) |
| Watch-out items | — | — |
EveryPlate tip
This is a weekly auto-renewing subscription by default - if you don't actively skip or cancel a week, you'll be charged and shipped a box automatically.
Moment tip
Don't expect a refund just because you didn't like the taste — Moment only makes exceptions for orders that arrived damaged or wrong, so reach out immediately with photos if that's your situation.
Frequently asked questions
Who has the better return policy, EveryPlate or Moment?
EveryPlate has the more generous return policy in 2026, grading A (4.5/5.0) against Moment's C- (1.5/5.0). It wins 3 of 5 scoring axes; the biggest gap is the return window: no time limit versus window not published.
What is EveryPlate's return window?
EveryPlate's return window is No returns (perishable meal-kit subscription); cancel or skip anytime.
What is Moment's return window?
Moment's return window is No returns (all sales final except damaged or wrong items).
Does EveryPlate or Moment offer free returns?
EveryPlate: see full policy. Moment: No.