Moment Return Policy
Every return window, fee, and holiday extension for Moment — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Don't expect a refund just because you didn't like the taste — Moment only makes exceptions for orders that arrived damaged or wrong, so reach out immediately with photos if that's your situation.
Policy at a glance
- Return window
- No returns (all sales final except damaged or wrong items)
- Return shipping
- Not applicable; there's no return shipping path. Damaged-in-transit or wrong-item orders are handled case by case through customer service instead of a mail-back return.
- Free returns
- No
- Restocking fee
- None
- Holiday extension
- None published
- Category
- Grocery
Can’t be returned: All products under the standard policy (drinks are consumable and non-returnable once shipped)
Why Moment earned a C-
How Moment compares
Top-graded Grocery rivals — tap one for the full side-by-side.
About Moment
Adaptogen-infused non-alcoholic drinks are Moment's thing, marketed as a calming alternative for people cutting back on alcohol without giving up a ritual drink. As a consumable product shipped directly to your door, the company doesn't accept returns or refunds under its standard policy at all.
That makes it a fit for people who are fairly confident they'll like the format and just want to try the flavors, not indecisive shoppers looking for a safety net. The one real exception: contact customer service right away if your order shows up damaged or wrong, since that's the only path to a resolution here.
What they sell
- Adaptogen and nootropic-infused relaxation drinks
- Non-alcoholic canned beverages
- Variety packs and drink bundles
Frequently asked questions
What is Moment's return window?
No returns (all sales final except damaged or wrong items)
Does Moment offer free returns?
No
How much does Moment charge for return shipping?
Not applicable; there's no return shipping path. Damaged-in-transit or wrong-item orders are handled case by case through customer service instead of a mail-back return.
Does Moment charge a restocking fee?
None
Does Moment extend its return window for the holidays?
None published
What items cannot be returned to Moment?
All products under the standard policy (drinks are consumable and non-returnable once shipped)
Also known as
drinkmoment.com, www.drinkmoment.com, moment
Return-policy data is compiled from Moment’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Moment’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.