Return policy comparison · 2026
Farrar & Tanner vs The Irish Store
Policy data verified July 24, 2026 by the Thrifle team
Farrar & Tanner
B-
2.7 / 5.0 · Fair
Winner
The Irish Store
A-
4.0 / 5.0 · Very Good
The verdict
The Irish Store has the more generous return policy in 2026, grading A- (4.0/5.0) against Farrar & Tanner's B- (2.7/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return shipping: free returns (incl. by mail) versus customer pays return shipping.
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
Farrar & TannerThe Irish Store
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| Farrar & Tanner | The Irish Store | |
|---|---|---|
| Return window | 60 days (unused, original packaging) | ✓ 3 months (unused, resalable condition) |
| Free returns | No - fee deducted | ✓ Yes (US orders, through their return system) |
| Restocking fee | None | None published |
| Return shipping | Customer pays return shipping cost | Free for US orders using the official return system; original shipping fee is non-refundable; postage for returns made outside the free-return system is not refunded |
| Holiday extension | None published | None published |
| Non-returnable | Personalised/engraved items (exchange only, no refund) | Personalized products, perishable items, personal items like socks and slippers, crafted products, earrings, made-to-order items |
| Watch-out items | — | Damage claims must be reported within 2 days of receipt; defective item claims within 30 days |
Farrar & Tanner tip
Personalized or laser-engraved items can only be exchanged, never refunded, so if you're on the fence about an engraving choice, order the plain version first.
The Irish Store tip
Note the exchange gap: they only process refunds, not swaps, so if you want a different size you'll need to return the original and place a brand-new order rather than expecting an even exchange.
Frequently asked questions
Who has the better return policy, Farrar & Tanner or The Irish Store?
The Irish Store has the more generous return policy in 2026, grading A- (4.0/5.0) against Farrar & Tanner's B- (2.7/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return shipping: free returns (incl. by mail) versus customer pays return shipping.
What is Farrar & Tanner's return window?
Farrar & Tanner's return window is 60 days (unused, original packaging).
What is The Irish Store's return window?
The Irish Store's return window is 3 months (unused, resalable condition).
Does Farrar & Tanner or The Irish Store offer free returns?
Farrar & Tanner: No - fee deducted. The Irish Store: Yes (US orders, through their return system).