Return policy comparison · 2026
Georg Jensen vs LAGOS
Policy data verified July 24, 2026 by the Thrifle team
Georg Jensen
B-
2.8 / 5.0 · Fair
Winner
LAGOS
A-
4.0 / 5.0 · Very Good
The verdict
LAGOS has the more generous return policy in 2026, grading A- (4.0/5.0) against Georg Jensen's B- (2.8/5.0). It wins 1 of 5 scoring axes; the biggest gap is the return window: 90-day window (above average) versus 14-day window (very tight).
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
Georg JensenLAGOS
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| Georg Jensen | LAGOS | |
|---|---|---|
| Return window | 14 days (perfect/salable condition, original packaging) | ✓ 90 days from invoice date (unworn jewelry) |
| Free returns | Yes | Yes (US orders over $100) |
| Restocking fee | None published | None |
| Return shipping | Free when using the official Return & Exchange Form; if you arrange your own shipping provider instead, you pay the return costs yourself. Delivery/shipping charges are not refunded unless the return is due to a Georg Jensen error. | Free (complimentary prepaid label) for US orders over $100, excluding US territories; smaller orders ship via UPS with the provided return process |
| Holiday extension | None published | None published |
| Non-returnable | Items labeled Final Sale, custom or special orders, and gift cards (all sales final); security seals or tags must remain intact or the item becomes ineligible for refund | Engraved or custom items, purchases made through Meta (Facebook/Instagram) checkout are ineligible for exchange |
| Watch-out items | damaged or defective goods claims must be made within 48 hours of receipt | — |
Georg Jensen tip
Got a free gift with your order? You have to return it along with the rest if you no longer qualify for it - skip that and Georg Jensen deducts the gift's suggested retail value straight from your refund.
LAGOS tip
Bought through an Instagram or Facebook checkout link? Those orders can't be exchanged with LAGOS directly — stick to lagos.com if you think you might want to swap sizes or styles later.
Frequently asked questions
Who has the better return policy, Georg Jensen or LAGOS?
LAGOS has the more generous return policy in 2026, grading A- (4.0/5.0) against Georg Jensen's B- (2.8/5.0). It wins 1 of 5 scoring axes; the biggest gap is the return window: 90-day window (above average) versus 14-day window (very tight).
What is Georg Jensen's return window?
Georg Jensen's return window is 14 days (perfect/salable condition, original packaging).
What is LAGOS's return window?
LAGOS's return window is 90 days from invoice date (unworn jewelry).
Does Georg Jensen or LAGOS offer free returns?
Georg Jensen: Yes. LAGOS: Yes (US orders over $100).