LAGOS Return Policy
Every return window, fee, and holiday extension for LAGOS — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Bought through an Instagram or Facebook checkout link? Those orders can't be exchanged with LAGOS directly — stick to lagos.com if you think you might want to swap sizes or styles later.
Policy at a glance
- Return window
- 90 days from invoice date (unworn jewelry)
- Return shipping
- Free (complimentary prepaid label) for US orders over $100, excluding US territories; smaller orders ship via UPS with the provided return process
- Free returns
- Yes (US orders over $100)
- Restocking fee
- None
- Holiday extension
- None published
- Category
- Jewelry
Can’t be returned: Engraved or custom items, purchases made through Meta (Facebook/Instagram) checkout are ineligible for exchange
Why LAGOS earned a A-
About LAGOS
Sterling silver and 18-karat gold combined in the same piece is LAGOS's signature look — the brand practically built its identity around that two-tone caviar-textured style. It's an American-designed fine jewelry line, priced well above costume jewelry but generally under the top luxury houses. A 90-day return window is unusually generous for jewelry, giving you real time to decide if a piece fits your everyday rotation rather than just impulse-buying and regretting it.
Just don't get anything engraved if you're on the fence — customization locks the sale in permanently, with zero return path.
What they sell
- Sterling silver and gold caviar-texture jewelry
- Stacking rings and bracelets
- Pendant necklaces
- Earrings
- Engravable and personalized pieces (final sale once engraved)
Frequently asked questions
What is LAGOS's return window?
90 days from invoice date (unworn jewelry)
Does LAGOS offer free returns?
Yes (US orders over $100)
How much does LAGOS charge for return shipping?
Free (complimentary prepaid label) for US orders over $100, excluding US territories; smaller orders ship via UPS with the provided return process
Does LAGOS charge a restocking fee?
None
Does LAGOS extend its return window for the holidays?
None published
What items cannot be returned to LAGOS?
Engraved or custom items, purchases made through Meta (Facebook/Instagram) checkout are ineligible for exchange
Also known as
lagos.com, lagos jewelry
Return-policy data is compiled from LAGOS’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on LAGOS’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.