Return policy comparison · 2026
Gisou vs Grande Cosmetics
Policy data verified July 24, 2026 by the Thrifle team
Gisou
B+
3.4 / 5.0 · Good
Winner
Grande Cosmetics
A-
4.0 / 5.0 · Very Good
The verdict
Grande Cosmetics has the more generous return policy in 2026, grading A- (4.0/5.0) against Gisou's B+ (3.4/5.0). It wins 1 of 5 scoring axes; the biggest gap is the return window: 90-day window (above average) versus 30-day window (industry standard).
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
GisouGrande Cosmetics
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| Gisou | Grande Cosmetics | |
|---|---|---|
| Return window | 30 days (unused, unopened) | ✓ 90 days (US orders) |
| Free returns | Yes | Yes |
| Restocking fee | None published | None |
| Return shipping | Free of charge within 30 days of arrival | Free for domestic US orders returned within the 90-day window. |
| Holiday extension | None published | None published |
| Non-returnable | Used or opened products; if a return drops your order below the qualifying spend for the free Honey Pup gift, the gift must be returned too | International orders (no returns, exchanges, or guarantee honored), items bought at a third-party retailer (must go back to that retailer, not Grande directly) |
| Watch-out items | — | — |
Gisou tip
If your return drops your order total below the gift-with-purchase threshold, they'll require the free Honey Pup back too — send whole orders back together to avoid the hassle.
Grande Cosmetics tip
That 90-day window is unusually long for a lash-and-brow brand, but it only applies to grandecosmetics.com orders - if you bought GrandeLASH at Ulta or Sephora, you're on their return clock, not Grande's, so keep receipts separated by retailer.
Frequently asked questions
Who has the better return policy, Gisou or Grande Cosmetics?
Grande Cosmetics has the more generous return policy in 2026, grading A- (4.0/5.0) against Gisou's B+ (3.4/5.0). It wins 1 of 5 scoring axes; the biggest gap is the return window: 90-day window (above average) versus 30-day window (industry standard).
What is Gisou's return window?
Gisou's return window is 30 days (unused, unopened).
What is Grande Cosmetics's return window?
Grande Cosmetics's return window is 90 days (US orders).
Does Gisou or Grande Cosmetics offer free returns?
Gisou: Yes. Grande Cosmetics: Yes.