Return policy comparison · 2026
Going, Going, Gone! vs YOOX
Policy data verified July 24, 2026 by the Thrifle team
Winner
Going, Going, Gone!
B-
2.9 / 5.0 · Fair
YOOX
C-
1.7 / 5.0 · Below Average
The verdict
Going, Going, Gone! has the more generous return policy in 2026, grading B- (2.9/5.0) against YOOX's C- (1.7/5.0). It wins 2 of 5 scoring axes; the biggest gap is the restocking fee: no restocking fee versus restocking fee charged.
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
Going, Going, Gone!YOOX
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| Going, Going, Gone! | YOOX | |
|---|---|---|
| Return window | 30 days (most products) | ✓ 60 days (unused, unworn, tags and packaging intact) |
| Free returns | — | No - fee deducted |
| Restocking fee | ✓ None | $9.95 (US) or $5 per item (Canada) deducted from the refund when using YOOX's prepaid return label; waived on claims YOOX accepts as damaged or defective, which get a full refund including taxes and original shipping. |
| Return shipping | — | Free to use YOOX's prepaid UPS label, but a fee is still deducted from the refund ($9.95 for US residents, $5 per item for Canadian residents); customers who ship back with a different courier pay that cost themselves and bear the risk of loss in transit. |
| Holiday extension | None published | None published |
| Non-returnable | Items requiring gasoline or fuel, airbeds, custom/personalized/special-order items, autographed collectibles and memorabilia, trading cards, gift cards | Customized or personalized products, sealed cosmetics/health & hygiene items once opened, final sale items, swimwear, undergarments, jewelry |
| Watch-out items | bikes generally not returnable except a 24-hour size/color inspection window while unused; pre-owned, demo, and refurbished items exchange-only within 7 days; baseball/softball bats only if unused; football helmets, air beds, e-scooters/bikes, face coverings, mouthguards not returnable once opened | — |
Going, Going, Gone! tip
If you used a ScoreCard Reward or coupon on the purchase, the refund gets adjusted down to account for it — you won't get the full pre-discount price back.
YOOX tip
The $9.95 return fee applies even when YOOX supplies the shipping label, so it's baked into every standard return — it's only waived on claims YOOX accepts as damaged or misdescribed, so photograph any quality issues before requesting a return.
Frequently asked questions
Who has the better return policy, Going, Going, Gone! or YOOX?
Going, Going, Gone! has the more generous return policy in 2026, grading B- (2.9/5.0) against YOOX's C- (1.7/5.0). It wins 2 of 5 scoring axes; the biggest gap is the restocking fee: no restocking fee versus restocking fee charged.
What is Going, Going, Gone!'s return window?
Going, Going, Gone!'s return window is 30 days (most products).
What is YOOX's return window?
YOOX's return window is 60 days (unused, unworn, tags and packaging intact).
Does Going, Going, Gone! or YOOX offer free returns?
Going, Going, Gone!: see full policy. YOOX: No - fee deducted.