Return policy comparison · 2026
Grande Cosmetics vs Kurk
Policy data verified July 24, 2026 by the Thrifle team
Winner
Grande Cosmetics
A-
4.0 / 5.0 · Very Good
Kurk
B-
2.7 / 5.0 · Fair
The verdict
Grande Cosmetics has the more generous return policy in 2026, grading A- (4.0/5.0) against Kurk's B- (2.7/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return shipping: free returns (incl. by mail) versus customer pays return shipping.
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
Grande CosmeticsKurk
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| Grande Cosmetics | Kurk | |
|---|---|---|
| Return window | ✓ 90 days (US orders) | 60 days (quality-issue satisfaction guarantee, product must be at least 50% full) |
| Free returns | ✓ Yes | No - fee deducted |
| Restocking fee | None | None published |
| Return shipping | Free for domestic US orders returned within the 90-day window. | Customer pays return shipping; it's deducted from the refund. Import duties are never refundable |
| Holiday extension | None published | None published |
| Non-returnable | International orders (no returns, exchanges, or guarantee honored), items bought at a third-party retailer (must go back to that retailer, not Grande directly) | Import duties (never refunded) |
| Watch-out items | — | — |
Grande Cosmetics tip
That 90-day window is unusually long for a lash-and-brow brand, but it only applies to grandecosmetics.com orders - if you bought GrandeLASH at Ulta or Sephora, you're on their return clock, not Grande's, so keep receipts separated by retailer.
Kurk tip
You don't need to use up the whole product to get a refund — just keep it at least half full, since Kurk analyzes returned batches for their research before refunding.
Frequently asked questions
Who has the better return policy, Grande Cosmetics or Kurk?
Grande Cosmetics has the more generous return policy in 2026, grading A- (4.0/5.0) against Kurk's B- (2.7/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return shipping: free returns (incl. by mail) versus customer pays return shipping.
What is Grande Cosmetics's return window?
Grande Cosmetics's return window is 90 days (US orders).
What is Kurk's return window?
Kurk's return window is 60 days (quality-issue satisfaction guarantee, product must be at least 50% full).
Does Grande Cosmetics or Kurk offer free returns?
Grande Cosmetics: Yes. Kurk: No - fee deducted.