Return policy comparison · 2026
Grande Cosmetics vs LYMA
Policy data verified July 24, 2026 by the Thrifle team
Winner
Grande Cosmetics
A-
4.0 / 5.0 · Very Good
LYMA
C+
2.3 / 5.0 · Fair
The verdict
Grande Cosmetics has the more generous return policy in 2026, grading A- (4.0/5.0) against LYMA's C+ (2.3/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return window: 90-day window (above average) versus 14-day window (very tight).
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
Grande CosmeticsLYMA
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| Grande Cosmetics | LYMA | |
|---|---|---|
| Return window | ✓ 90 days (US orders) | 14 days (unopened products) |
| Free returns | ✓ Yes | — |
| Restocking fee | None | — |
| Return shipping | Free for domestic US orders returned within the 90-day window. | — |
| Holiday extension | None published | — |
| Non-returnable | International orders (no returns, exchanges, or guarantee honored), items bought at a third-party retailer (must go back to that retailer, not Grande directly) | Opened skincare/supplement products with known allergy or intolerance concerns are excluded per allergy guidance on the product page |
| Watch-out items | — | — |
Grande Cosmetics tip
That 90-day window is unusually long for a lash-and-brow brand, but it only applies to grandecosmetics.com orders - if you bought GrandeLASH at Ulta or Sephora, you're on their return clock, not Grande's, so keep receipts separated by retailer.
LYMA tip
LYMA sells high-cost devices like the LYMA Laser alongside supplements, so before buying, email their Concierge team directly to confirm the return window on the specific product - the FAQ splits policy details by product line rather than one blanket rule.
Frequently asked questions
Who has the better return policy, Grande Cosmetics or LYMA?
Grande Cosmetics has the more generous return policy in 2026, grading A- (4.0/5.0) against LYMA's C+ (2.3/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return window: 90-day window (above average) versus 14-day window (very tight).
What is Grande Cosmetics's return window?
Grande Cosmetics's return window is 90 days (US orders).
What is LYMA's return window?
LYMA's return window is 14 days (unopened products).
Does Grande Cosmetics or LYMA offer free returns?
Grande Cosmetics: Yes. LYMA: see full policy.