Return policy comparison · 2026
Grande Cosmetics vs Ole Henriksen
Policy data verified July 24, 2026 by the Thrifle team
Winner
Grande Cosmetics
A-
4.0 / 5.0 · Very Good
Ole Henriksen
B+
3.4 / 5.0 · Good
The verdict
Grande Cosmetics has the more generous return policy in 2026, grading A- (4.0/5.0) against Ole Henriksen's B+ (3.4/5.0). It wins 1 of 5 scoring axes; the biggest gap is the return window: 90-day window (above average) versus 30-day window (industry standard).
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
Grande CosmeticsOle Henriksen
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| Grande Cosmetics | Ole Henriksen | |
|---|---|---|
| Return window | ✓ 90 days (US orders) | 30 days |
| Free returns | Yes | Yes |
| Restocking fee | None | None published |
| Return shipping | Free for domestic US orders returned within the 90-day window. | Free prepaid returns for all US orders; the original shipping charge is not refunded. |
| Holiday extension | None published | None published |
| Non-returnable | International orders (no returns, exchanges, or guarantee honored), items bought at a third-party retailer (must go back to that retailer, not Grande directly) | Items not purchased directly on olehenriksen.com (must be returned to the original retailer, e.g. Sephora or Ulta) |
| Watch-out items | — | — |
Grande Cosmetics tip
That 90-day window is unusually long for a lash-and-brow brand, but it only applies to grandecosmetics.com orders - if you bought GrandeLASH at Ulta or Sephora, you're on their return clock, not Grande's, so keep receipts separated by retailer.
Ole Henriksen tip
Bought it at Sephora or Ulta instead of Ole Henriksen's own site? You'll need to return it to that retailer — the brand's free prepaid label only works for direct purchases.
Frequently asked questions
Who has the better return policy, Grande Cosmetics or Ole Henriksen?
Grande Cosmetics has the more generous return policy in 2026, grading A- (4.0/5.0) against Ole Henriksen's B+ (3.4/5.0). It wins 1 of 5 scoring axes; the biggest gap is the return window: 90-day window (above average) versus 30-day window (industry standard).
What is Grande Cosmetics's return window?
Grande Cosmetics's return window is 90 days (US orders).
What is Ole Henriksen's return window?
Ole Henriksen's return window is 30 days.
Does Grande Cosmetics or Ole Henriksen offer free returns?
Grande Cosmetics: Yes. Ole Henriksen: Yes.