Return policy comparison · 2026
Grande Cosmetics vs Seven Potions
Policy data verified July 24, 2026 by the Thrifle team
Winner
Grande Cosmetics
A-
4.0 / 5.0 · Very Good
Seven Potions
C+
2.4 / 5.0 · Fair
The verdict
Grande Cosmetics has the more generous return policy in 2026, grading A- (4.0/5.0) against Seven Potions's C+ (2.4/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return shipping: free returns (incl. by mail) versus customer pays return shipping.
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
Grande CosmeticsSeven Potions
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| Grande Cosmetics | Seven Potions | |
|---|---|---|
| Return window | ✓ 90 days (US orders) | 30 days (unused, original packaging) |
| Free returns | ✓ Yes | No - fee deducted |
| Restocking fee | None | None |
| Return shipping | Free for domestic US orders returned within the 90-day window. | Customer pays return shipping; cost is deducted from the refund |
| Holiday extension | None published | None published |
| Non-returnable | International orders (no returns, exchanges, or guarantee honored), items bought at a third-party retailer (must go back to that retailer, not Grande directly) | Gift cards, downloadable software products |
| Watch-out items | — | — |
Grande Cosmetics tip
That 90-day window is unusually long for a lash-and-brow brand, but it only applies to grandecosmetics.com orders - if you bought GrandeLASH at Ulta or Sephora, you're on their return clock, not Grande's, so keep receipts separated by retailer.
Seven Potions tip
Contact them before mailing anything back — the policy explicitly says not to send a return without getting in touch first, and orders over £50 should go back with tracking since they don't guarantee receipt otherwise.
Frequently asked questions
Who has the better return policy, Grande Cosmetics or Seven Potions?
Grande Cosmetics has the more generous return policy in 2026, grading A- (4.0/5.0) against Seven Potions's C+ (2.4/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return shipping: free returns (incl. by mail) versus customer pays return shipping.
What is Grande Cosmetics's return window?
Grande Cosmetics's return window is 90 days (US orders).
What is Seven Potions's return window?
Seven Potions's return window is 30 days (unused, original packaging).
Does Grande Cosmetics or Seven Potions offer free returns?
Grande Cosmetics: Yes. Seven Potions: No - fee deducted.