Return policy comparison · 2026
Grande Cosmetics vs Stila Cosmetics
Policy data verified July 24, 2026 by the Thrifle team
Winner
Grande Cosmetics
A-
4.0 / 5.0 · Very Good
Stila Cosmetics
B-
2.9 / 5.0 · Fair
The verdict
Grande Cosmetics has the more generous return policy in 2026, grading A- (4.0/5.0) against Stila Cosmetics's B- (2.9/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return window: 90-day window (above average) versus 30-day window (industry standard).
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
Grande CosmeticsStila Cosmetics
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| Grande Cosmetics | Stila Cosmetics | |
|---|---|---|
| Return window | ✓ 90 days (US orders) | 30 days (regular-priced items only) |
| Free returns | ✓ Yes | — |
| Restocking fee | None | None published |
| Return shipping | Free for domestic US orders returned within the 90-day window. | — |
| Holiday extension | None published | None published |
| Non-returnable | International orders (no returns, exchanges, or guarantee honored), items bought at a third-party retailer (must go back to that retailer, not Grande directly) | Stila Steals sale items (final sale), gift cards, items purchased from retail partners (must be returned to that retailer) |
| Watch-out items | — | damage, missing-item, or delivery issue claims must be reported within 5 business days |
Grande Cosmetics tip
That 90-day window is unusually long for a lash-and-brow brand, but it only applies to grandecosmetics.com orders - if you bought GrandeLASH at Ulta or Sephora, you're on their return clock, not Grande's, so keep receipts separated by retailer.
Stila Cosmetics tip
If your order included a free gift or bonus item, you have to send that back too when you return the paid item, or the refund gets denied - it's an easy thing to forget.
Frequently asked questions
Who has the better return policy, Grande Cosmetics or Stila Cosmetics?
Grande Cosmetics has the more generous return policy in 2026, grading A- (4.0/5.0) against Stila Cosmetics's B- (2.9/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return window: 90-day window (above average) versus 30-day window (industry standard).
What is Grande Cosmetics's return window?
Grande Cosmetics's return window is 90 days (US orders).
What is Stila Cosmetics's return window?
Stila Cosmetics's return window is 30 days (regular-priced items only).
Does Grande Cosmetics or Stila Cosmetics offer free returns?
Grande Cosmetics: Yes. Stila Cosmetics: see full policy.