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Return policy comparison · 2026

Grande Cosmetics vs Tantaly

Policy data verified July 24, 2026 by the Thrifle team

Winner
Grande Cosmetics
A-
4.0 / 5.0 · Very Good
Tantaly
D
0.8 / 5.0 · Poor

The verdict

Grande Cosmetics has the more generous return policy in 2026, grading A- (4.0/5.0) against Tantaly's D (0.8/5.0). It wins 3 of 5 scoring axes; the biggest gap is the return window: 90-day window (above average) versus 14-day window (very tight).

Score breakdown

Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.

Grande CosmeticsTantaly
Return window · worth 2.0
90-day window (above average) · 1.5
14-day window (very tight) · 0.3
Restocking fee · worth 1.0
No restocking fee · 1.0
Restocking fee charged · 0.0
Return shipping · worth 1.0
Free returns (incl. by mail) · 1.0
Customer pays return shipping · 0.0
Holiday window · worth 0.5
No holiday extension · 0.0
No holiday extension · 0.0
Transparency · worth 0.5
policy published, key terms documented · 0.5
policy published, key terms documented · 0.5

Key terms side-by-side

Grande CosmeticsTantaly
Return window✓ 90 days (US orders)14 days (unopened original packaging)
Free returns✓ YesNo - fee deducted
Restocking fee✓ None15% of the order amount deducted from the refund as a product replenishment fee
Return shippingFree for domestic US orders returned within the 90-day window.Customer pays the direct cost of shipping the item back
Holiday extensionNone publishedNone published
Non-returnableInternational orders (no returns, exchanges, or guarantee honored), items bought at a third-party retailer (must go back to that retailer, not Grande directly)Products with opened or damaged original packaging for hygiene reasons, unless the item was found defective or broken immediately upon unpacking
Watch-out itemsDefective or incorrect items must be reported within 90 days after delivery for a replacement or refund
Grande Cosmetics tip
That 90-day window is unusually long for a lash-and-brow brand, but it only applies to grandecosmetics.com orders - if you bought GrandeLASH at Ulta or Sephora, you're on their return clock, not Grande's, so keep receipts separated by retailer.
Tantaly tip
Inspect the item the moment it arrives and before opening the inner packaging — once that hygiene seal is broken, you lose your return rights unless the product is visibly defective right out of the box.

Frequently asked questions

Who has the better return policy, Grande Cosmetics or Tantaly?
Grande Cosmetics has the more generous return policy in 2026, grading A- (4.0/5.0) against Tantaly's D (0.8/5.0). It wins 3 of 5 scoring axes; the biggest gap is the return window: 90-day window (above average) versus 14-day window (very tight).
What is Grande Cosmetics's return window?
Grande Cosmetics's return window is 90 days (US orders).
What is Tantaly's return window?
Tantaly's return window is 14 days (unopened original packaging).
Does Grande Cosmetics or Tantaly offer free returns?
Grande Cosmetics: Yes. Tantaly: No - fee deducted.

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