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Return policy comparison · 2026

IKEA vs Rough Linen

Policy data verified April 17, 2026 (IKEA) and July 24, 2026 (Rough Linen)

Winner
IKEA
A
4.5 / 5.0 · Excellent
Rough Linen
C+
2.4 / 5.0 · Fair

The verdict

IKEA has the more generous return policy in 2026, grading A (4.5/5.0) against Rough Linen's C+ (2.4/5.0). It wins 3 of 5 scoring axes; the biggest gap is the return window: 365-day window (industry-leading) versus 30-day window (industry standard).

Score breakdown

Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.

IKEARough Linen
Return window · worth 2.0
365-day window (industry-leading) · 2.0
30-day window (industry standard) · 0.9
Restocking fee · worth 1.0
No restocking fee · 1.0
No restocking fee · 1.0
Return shipping · worth 1.0
Free in-store; mail may cost · 0.5
Customer pays return shipping · 0.0
Holiday window · worth 0.5
Extended holiday window · 0.5
No holiday extension · 0.0
Transparency · worth 0.5
policy published, key terms documented · 0.5
policy published, key terms documented · 0.5

Key terms side-by-side

IKEARough Linen
Return window✓ 365 days (unopened); 180 days (opened)30 days from delivery
Free returns✓ Yes (in-store free)No - customer pays return shipping
Restocking feeNoneNone
Return shippingBuyer pays mail shippingCustomer pays domestically; international customers also bear return shipping with no reimbursement
Holiday extension✓ Not specifically extendedNone published
Non-returnableCustom countertops, cut fabric, as-is items, plants, food, mattresses (separate 90-day exchange)Final sale items, bulk orders, fabric samples, gift cards, custom goods (unless Rough Linen made an error)
Watch-out itemsMattress 90-day comfort exchange
IKEA tip
You CAN return assembled IKEA furniture in-store — no need to disassemble. Mattress gets 90-day exchange policy.
Rough Linen tip
Bedding, bath, and home decor can be returned even after use and washing - it's only clothing and table linens that need to be unworn and unwashed, a nuance worth checking before you assume a used sheet set can't go back.

Frequently asked questions

Who has the better return policy, IKEA or Rough Linen?
IKEA has the more generous return policy in 2026, grading A (4.5/5.0) against Rough Linen's C+ (2.4/5.0). It wins 3 of 5 scoring axes; the biggest gap is the return window: 365-day window (industry-leading) versus 30-day window (industry standard).
What is IKEA's return window?
IKEA's return window is 365 days (unopened); 180 days (opened).
What is Rough Linen's return window?
Rough Linen's return window is 30 days from delivery.
Does IKEA or Rough Linen offer free returns?
IKEA: Yes (in-store free). Rough Linen: No - customer pays return shipping.

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