Return policy comparison · 2026
IT Luggage vs Travelpro
Policy data verified July 24, 2026 by the Thrifle team
IT Luggage
C+
2.4 / 5.0 · Fair
Winner
Travelpro
A-
4.0 / 5.0 · Very Good
The verdict
Travelpro has the more generous return policy in 2026, grading A- (4.0/5.0) against IT Luggage's C+ (2.4/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return shipping: free returns (incl. by mail) versus customer pays return shipping.
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
IT LuggageTravelpro
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| IT Luggage | Travelpro | |
|---|---|---|
| Return window | 30 days (unused, original packaging - money-back guarantee) | ✓ 100 days (no questions asked, main line) |
| Free returns | No - fee deducted | ✓ Yes |
| Restocking fee | None | None |
| Return shipping | Customer pays return shipping within the 30-day guarantee; manufacturer covers return shipping if a fault develops during the warranty period | Free return shipping on the main Travelpro luggage line via customer-generated FedEx label; Essentials line only gets paid return shipping if the item was wrong or defective. |
| Holiday extension | None published | None published |
| Non-returnable | Items returned non-saleable or damaged may be refused a refund | Items purchased as part of a set must be returned together — individual pieces can't be kept and returned separately |
| Watch-out items | — | Travelpro Essentials line: 30 days from shipment date |
IT Luggage tip
A damaged zipper or broken wheel discovered after the 30-day window still isn't a dead end — It Luggage backs its bags with a 10-year warranty against manufacturer faults, separate from the standard return policy.
Travelpro tip
That 100-day, no-questions-asked window and free return shipping is only for the main Travelpro line — the budget-friendly Essentials collection is locked to a much shorter 30-day window with paid return shipping unless it's actually defective.
Frequently asked questions
Who has the better return policy, IT Luggage or Travelpro?
Travelpro has the more generous return policy in 2026, grading A- (4.0/5.0) against IT Luggage's C+ (2.4/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return shipping: free returns (incl. by mail) versus customer pays return shipping.
What is IT Luggage's return window?
IT Luggage's return window is 30 days (unused, original packaging - money-back guarantee).
What is Travelpro's return window?
Travelpro's return window is 100 days (no questions asked, main line).
Does IT Luggage or Travelpro offer free returns?
IT Luggage: No - fee deducted. Travelpro: Yes.