IT Luggage Return Policy
Every return window, fee, and holiday extension for IT Luggage — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
A damaged zipper or broken wheel discovered after the 30-day window still isn't a dead end — It Luggage backs its bags with a 10-year warranty against manufacturer faults, separate from the standard return policy.
Policy at a glance
- Return window
- 30 days (unused, original packaging - money-back guarantee)
- Return shipping
- Customer pays return shipping within the 30-day guarantee; manufacturer covers return shipping if a fault develops during the warranty period
- Free returns
- No - fee deducted
- Restocking fee
- None
- Holiday extension
- None published
- Category
- General
Can’t be returned: Items returned non-saleable or damaged may be refused a refund
Why IT Luggage earned a C+
How IT Luggage compares
Top-graded General rivals — tap one for the full side-by-side.
About IT Luggage
Lightweight, budget-friendly hardside luggage is the whole pitch here — It Luggage competes on price against pricier travel brands while backing everything with a 10-year warranty against manufacturer defects. That warranty is really the standout feature: it kicks in well past the standard 30-day return window and covers faults that show up down the road, like a broken zipper or cracked shell. Just know original shipping costs aren't refunded unless the item arrived damaged or wrong.
It's a solid pick for infrequent travelers who don't want to spend premium-brand money on a suitcase. The 30-day return is standard, but that decade-long warranty is the real reason to consider it over an unbranded budget bag.
What they sell
- Hardside spinner suitcases in multiple sizes
- Softside duffels and carry-ons
- Packing cubes and travel accessories
- Kids' and novelty-print luggage
Frequently asked questions
What is IT Luggage's return window?
30 days (unused, original packaging - money-back guarantee)
Does IT Luggage offer free returns?
No - fee deducted
How much does IT Luggage charge for return shipping?
Customer pays return shipping within the 30-day guarantee; manufacturer covers return shipping if a fault develops during the warranty period
Does IT Luggage charge a restocking fee?
None
Does IT Luggage extend its return window for the holidays?
None published
What items cannot be returned to IT Luggage?
Items returned non-saleable or damaged may be refused a refund
Also known as
itluggage.com, it luggage, us.itluggage.com
Return-policy data is compiled from IT Luggage’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on IT Luggage’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.