Return policy comparison · 2026
LAGOS vs LaneWoods
Policy data verified July 24, 2026 by the Thrifle team
Winner
LAGOS
A-
4.0 / 5.0 · Very Good
LaneWoods
C-
1.4 / 5.0 · Below Average
The verdict
LAGOS has the more generous return policy in 2026, grading A- (4.0/5.0) against LaneWoods's C- (1.4/5.0). It wins 3 of 5 scoring axes; the biggest gap is the restocking fee: no restocking fee versus restocking fee charged.
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
LAGOSLaneWoods
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| LAGOS | LaneWoods | |
|---|---|---|
| Return window | ✓ 90 days from invoice date (unworn jewelry) | 30 days from shipment date (unworn, original packaging) |
| Free returns | ✓ Yes (US orders over $100) | No - fee deducted |
| Restocking fee | ✓ None | $20 flat restocking fee on standard returns, deducted along with the original shipping fee; a 35% workmanship fee applies if a custom/engraved/re-sized item is forced back as a return |
| Return shipping | Free (complimentary prepaid label) for US orders over $100, excluding US territories; smaller orders ship via UPS with the provided return process | Buyer pays return shipping; LaneWoods reimburses $10 of it only if the item arrived wrong, broken, defective, or with a bad engraving |
| Holiday extension | None published | None published |
| Non-returnable | Engraved or custom items, purchases made through Meta (Facebook/Instagram) checkout are ineligible for exchange | Custom, engraved, re-sized, or in-production orders; solid gold products (made to order); final sale items; worn items or items sent as a replacement/exchange |
| Watch-out items | — | — |
LAGOS tip
Bought through an Instagram or Facebook checkout link? Those orders can't be exchanged with LAGOS directly — stick to lagos.com if you think you might want to swap sizes or styles later.
LaneWoods tip
Cancel within 24 hours for a free, full refund — wait longer and before shipment, LaneWoods charges a 30% cancellation fee even though nothing has shipped yet. That fee jumps to 35% for custom or engraved pieces.
Frequently asked questions
Who has the better return policy, LAGOS or LaneWoods?
LAGOS has the more generous return policy in 2026, grading A- (4.0/5.0) against LaneWoods's C- (1.4/5.0). It wins 3 of 5 scoring axes; the biggest gap is the restocking fee: no restocking fee versus restocking fee charged.
What is LAGOS's return window?
LAGOS's return window is 90 days from invoice date (unworn jewelry).
What is LaneWoods's return window?
LaneWoods's return window is 30 days from shipment date (unworn, original packaging).
Does LAGOS or LaneWoods offer free returns?
LAGOS: Yes (US orders over $100). LaneWoods: No - fee deducted.