Return policy comparison · 2026
MedJet vs SoloSuit
Policy data verified July 24, 2026 by the Thrifle team
MedJet
C
2.0 / 5.0 · Mediocre
Winner
SoloSuit
B+
3.7 / 5.0 · Good
The verdict
SoloSuit has the more generous return policy in 2026, grading B+ (3.7/5.0) against MedJet's C (2.0/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return window: 60-day window (decent) versus window not published.
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
MedJetSoloSuit
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| MedJet | SoloSuit | |
|---|---|---|
| Return window | Refundable until effective date (no refund after membership activates) | ✓ 60 days (money-back guarantee, excludes completed orders) |
| Free returns | — | ✓ Yes |
| Restocking fee | None published | None |
| Return shipping | — | Not applicable (digital document service) |
| Holiday extension | None published | None published |
| Non-returnable | Membership fees become non-refundable once the plan's effective date has passed | Government filing fees and taxes, payments made to third parties (e.g. attorney review fees), orders that were completed correctly |
| Watch-out items | — | — |
MedJet tip
Cancel before your membership's effective date if you change your mind - once your coverage year actually starts, MedJet does not refund the fee, even if you never use it.
SoloSuit tip
If you stop responding after starting an order, don't just ignore it — accounts inactive 120+ days can be billed liquidated damages equal to what you already paid, so formally cancel instead of letting it go stale.
Frequently asked questions
Who has the better return policy, MedJet or SoloSuit?
SoloSuit has the more generous return policy in 2026, grading B+ (3.7/5.0) against MedJet's C (2.0/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return window: 60-day window (decent) versus window not published.
What is MedJet's return window?
MedJet's return window is Refundable until effective date (no refund after membership activates).
What is SoloSuit's return window?
SoloSuit's return window is 60 days (money-back guarantee, excludes completed orders).
Does MedJet or SoloSuit offer free returns?
MedJet: see full policy. SoloSuit: Yes.