MedJet Return Policy
Every return window, fee, and holiday extension for MedJet — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Cancel before your membership's effective date if you change your mind - once your coverage year actually starts, MedJet does not refund the fee, even if you never use it.
Policy at a glance
- Return window
- Refundable until effective date (no refund after membership activates)
- Restocking fee
- None published
- Holiday extension
- None published
- Category
- Software
Can’t be returned: Membership fees become non-refundable once the plan's effective date has passed
Why MedJet earned a C
How MedJet compares
Top-graded Software rivals — tap one for the full side-by-side.
About MedJet
A medical crisis overseas is the exact nightmare this membership is built for - MedJet exists to fly you home, or to the hospital of your choice, if you get seriously sick or hurt while traveling. It's not travel insurance in the usual sense; it's a membership focused specifically on medical transport, meant to sit alongside whatever coverage you already carry rather than replace it. Frequent travelers and people heading somewhere with thin hospital infrastructure are the ones who get real value here. The catch worth knowing: refunds only exist if you cancel before your membership's effective date - once your travel year begins, you're locked in whether or not you ever need a rescue flight.
What they sell
- Annual and short-term medical evacuation memberships (MedjetAssist)
- MedjetHorizon plans that add crisis-response for security threats
- Family and individual membership tiers
- Hospital-to-hospital transport to a member's home hospital of choice
Frequently asked questions
What is MedJet's return window?
Refundable until effective date (no refund after membership activates)
Does MedJet charge a restocking fee?
None published
Does MedJet extend its return window for the holidays?
None published
What items cannot be returned to MedJet?
Membership fees become non-refundable once the plan's effective date has passed
Also known as
medjetassist.com, medjet, medjet assist, medjet-us
Return-policy data is compiled from MedJet’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on MedJet’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.