Return policy comparison · 2026
E-file.com vs MedJet
Policy data verified July 24, 2026 by the Thrifle team
Winner
E-file.com
A-
4.0 / 5.0 · Very Good
MedJet
C
2.0 / 5.0 · Mediocre
The verdict
E-file.com has the more generous return policy in 2026, grading A- (4.0/5.0) against MedJet's C (2.0/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return window: 90-day window (above average) versus window not published.
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
E-file.comMedJet
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| E-file.com | MedJet | |
|---|---|---|
| Return window | ✓ 90 days (before you print, view, or file your return) | Refundable until effective date (no refund after membership activates) |
| Free returns | ✓ Yes (before use) | — |
| Restocking fee | None | None published |
| Return shipping | Not applicable - digital tax software, no shipping. | — |
| Holiday extension | None published | None published |
| Non-returnable | Purchases become non-refundable once you print the return, view the PDF, or file it; no refund if the IRS rejects your return (correct and retransmit instead) | Membership fees become non-refundable once the plan's effective date has passed |
| Watch-out items | — | — |
E-file.com tip
Don't click to view or print your PDF until you're sure you want to keep the software - that single action locks you out of a refund, even if you haven't actually filed with the IRS yet.
MedJet tip
Cancel before your membership's effective date if you change your mind - once your coverage year actually starts, MedJet does not refund the fee, even if you never use it.
Frequently asked questions
Who has the better return policy, E-file.com or MedJet?
E-file.com has the more generous return policy in 2026, grading A- (4.0/5.0) against MedJet's C (2.0/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return window: 90-day window (above average) versus window not published.
What is E-file.com's return window?
E-file.com's return window is 90 days (before you print, view, or file your return).
What is MedJet's return window?
MedJet's return window is Refundable until effective date (no refund after membership activates).
Does E-file.com or MedJet offer free returns?
E-file.com: Yes (before use). MedJet: see full policy.