E-file.com Return Policy
Every return window, fee, and holiday extension for E-file.com — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Don't click to view or print your PDF until you're sure you want to keep the software - that single action locks you out of a refund, even if you haven't actually filed with the IRS yet.
Policy at a glance
- Return window
- 90 days (before you print, view, or file your return)
- Return shipping
- Not applicable - digital tax software, no shipping.
- Free returns
- Yes (before use)
- Restocking fee
- None
- Holiday extension
- None published
- Category
- Software
Can’t be returned: Purchases become non-refundable once you print the return, view the PDF, or file it; no refund if the IRS rejects your return (correct and retransmit instead)
Why E-file.com earned a A-
How E-file.com compares
Top-graded Software rivals — tap one for the full side-by-side.
About E-file.com
This is one of the smaller IRS-authorized e-file providers, a DIY tax prep tool that competes with TurboTax and H&R Block on price rather than brand recognition.
The pitch is straightforward online tax filing without the upsells bigger names are known for, and the federal e-filing itself is free - you're only paying for the software to prepare state returns or more complex forms. The refund window looks generous at 90 days, but it's really a use-it-and-lose-it deal: viewing or printing your return locks the purchase in immediately.
What they sell
- Federal income tax e-filing software
- State tax return preparation
- Self-employed and itemized deduction tax forms
- Prior-year tax return filing
Frequently asked questions
What is E-file.com's return window?
90 days (before you print, view, or file your return)
Does E-file.com offer free returns?
Yes (before use)
How much does E-file.com charge for return shipping?
Not applicable - digital tax software, no shipping.
Does E-file.com charge a restocking fee?
None
Does E-file.com extend its return window for the holidays?
None published
What items cannot be returned to E-file.com?
Purchases become non-refundable once you print the return, view the PDF, or file it; no refund if the IRS rejects your return (correct and retransmit instead)
Also known as
e-file.com, efile.com tax software
Return-policy data is compiled from E-file.com’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on E-file.com’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.