Return policy comparison · 2026
Microsoft Store vs Somo Sleep
Policy data verified April 17, 2026 (Microsoft Store) and July 24, 2026 (Somo Sleep)
Winner
Microsoft Store
A
4.2 / 5.0 · Excellent
Somo Sleep
B+
3.4 / 5.0 · Good
The verdict
Microsoft Store has the more generous return policy in 2026, grading A (4.2/5.0) against Somo Sleep's B+ (3.4/5.0). It wins 2 of 5 scoring axes; the biggest gap is the holiday window: extended holiday window versus no holiday extension.
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
Microsoft StoreSomo Sleep
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| Microsoft Store | Somo Sleep | |
|---|---|---|
| Return window | ✓ 60 days | 30 days (direct website purchases only) |
| Free returns | Yes | Yes |
| Restocking fee | None | None |
| Return shipping | Free return shipping | Not specified for domestic orders; international customers responsible for shipping, duties, and VAT |
| Holiday extension | ✓ Not specifically extended | None published |
| Non-returnable | Gift cards, digital downloads, Xbox Live subscriptions, opened software | Purchases made through third-party sellers (subject to that seller's own policy) |
| Watch-out items | Standard 60-day window | — |
Microsoft Store tip
One of the more generous electronics policies at 60 days. Surface devices and Xbox have same window.
Somo Sleep tip
This refund only covers orders placed directly on somosleepfitness.com — if you bought it through a marketplace listing, you're stuck with that seller's return rules instead, so check where you actually checked out.
Frequently asked questions
Who has the better return policy, Microsoft Store or Somo Sleep?
Microsoft Store has the more generous return policy in 2026, grading A (4.2/5.0) against Somo Sleep's B+ (3.4/5.0). It wins 2 of 5 scoring axes; the biggest gap is the holiday window: extended holiday window versus no holiday extension.
What is Microsoft Store's return window?
Microsoft Store's return window is 60 days.
What is Somo Sleep's return window?
Somo Sleep's return window is 30 days (direct website purchases only).
Does Microsoft Store or Somo Sleep offer free returns?
Microsoft Store: Yes. Somo Sleep: Yes.