Return policy comparison · 2026
PrepScholar vs SoloSuit
Policy data verified July 24, 2026 by the Thrifle team
PrepScholar
C
2.0 / 5.0 · Mediocre
Winner
SoloSuit
B+
3.7 / 5.0 · Good
The verdict
SoloSuit has the more generous return policy in 2026, grading B+ (3.7/5.0) against PrepScholar's C (2.0/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return window: 60-day window (decent) versus 5-day window (extremely restrictive).
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
PrepScholarSoloSuit
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| PrepScholar | SoloSuit | |
|---|---|---|
| Return window | 5-day risk-free trial (120 hours after diagnostic test); score/refund guarantees vary by program | ✓ 60 days (money-back guarantee, excludes completed orders) |
| Free returns | — | ✓ Yes |
| Restocking fee | — | None |
| Return shipping | — | Not applicable (digital document service) |
| Holiday extension | None published | None published |
| Non-returnable | Tutoring hours already used are non-refundable; the Complete Prep software fee is deducted from tutoring refunds if you've used the software 10+ hours | Government filing fees and taxes, payments made to third parties (e.g. attorney review fees), orders that were completed correctly |
| Watch-out items | College admissions consulting: full refund only within 3 days of your first session, partial refund (minus $200/hour used) through day 7, no refund after 7 days | — |
PrepScholar tip
The 5-day trial clock doesn't start when you pay — it starts once you finish the initial diagnostic test, so take that test right away if you want the full trial period to actually try the program.
SoloSuit tip
If you stop responding after starting an order, don't just ignore it — accounts inactive 120+ days can be billed liquidated damages equal to what you already paid, so formally cancel instead of letting it go stale.
Frequently asked questions
Who has the better return policy, PrepScholar or SoloSuit?
SoloSuit has the more generous return policy in 2026, grading B+ (3.7/5.0) against PrepScholar's C (2.0/5.0). It wins 2 of 5 scoring axes; the biggest gap is the return window: 60-day window (decent) versus 5-day window (extremely restrictive).
What is PrepScholar's return window?
PrepScholar's return window is 5-day risk-free trial (120 hours after diagnostic test); score/refund guarantees vary by program.
What is SoloSuit's return window?
SoloSuit's return window is 60 days (money-back guarantee, excludes completed orders).
Does PrepScholar or SoloSuit offer free returns?
PrepScholar: see full policy. SoloSuit: Yes.