PrepScholar Return Policy
Every return window, fee, and holiday extension for PrepScholar — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
The 5-day trial clock doesn't start when you pay — it starts once you finish the initial diagnostic test, so take that test right away if you want the full trial period to actually try the program.
Policy at a glance
- Return window
- 5-day risk-free trial (120 hours after diagnostic test); score/refund guarantees vary by program
- Holiday extension
- None published
- Category
- Software
Can’t be returned: Tutoring hours already used are non-refundable; the Complete Prep software fee is deducted from tutoring refunds if you've used the software 10+ hours
Time-sensitive items: College admissions consulting: full refund only within 3 days of your first session, partial refund (minus $200/hour used) through day 7, no refund after 7 days
Why PrepScholar earned a C
How PrepScholar compares
Top-graded Software rivals — tap one for the full side-by-side.
About PrepScholar
Score guarantees are the whole sales pitch here: improve your SAT by 160 points or your ACT by 4, PrepScholar says, or get your money back. It's an adaptive, self-paced online test-prep platform covering the SAT, ACT, GRE, GMAT, and TOEFL, built for students who want a program that adjusts to their weak spots instead of a static book of practice questions.
The refund math gets complicated fast, though — your 5-day risk-free trial doesn't start until you finish the diagnostic test, live tutoring refunds shrink hour by hour once you've used them, and college admissions consulting only gives a full refund within the first 3 days. Read the guarantee for the specific product you're buying, since self-paced courses, tutoring, and consulting all play by different rules.
What they sell
- Self-paced SAT and ACT prep courses
- Live 1-on-1 tutoring packages
- GRE, GMAT, and TOEFL prep programs
- College admissions consulting
Frequently asked questions
What is PrepScholar's return window?
5-day risk-free trial (120 hours after diagnostic test); score/refund guarantees vary by program
Does PrepScholar extend its return window for the holidays?
None published
What items cannot be returned to PrepScholar?
Tutoring hours already used are non-refundable; the Complete Prep software fee is deducted from tutoring refunds if you've used the software 10+ hours
Also known as
prepscholar.com, prepscholar
Return-policy data is compiled from PrepScholar’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on PrepScholar’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.