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Return policy comparison · 2026

PUMA vs Under Armour

Policy data verified July 24, 2026 (PUMA) and April 17, 2026 (Under Armour)

PUMA
B+
3.4 / 5.0 · Good
Winner
Under Armour
A
4.2 / 5.0 · Excellent

The verdict

Under Armour has the more generous return policy in 2026, grading A (4.2/5.0) against PUMA's B+ (3.4/5.0). It wins 2 of 5 scoring axes; the biggest gap is the holiday window: extended holiday window versus no holiday extension.

Score breakdown

Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.

PUMAUnder Armour
Return window · worth 2.0
45-day window (industry standard) · 0.9
60-day window (decent) · 1.2
Restocking fee · worth 1.0
No restocking fee · 1.0
No restocking fee · 1.0
Return shipping · worth 1.0
Free returns (incl. by mail) · 1.0
Free returns (incl. by mail) · 1.0
Holiday window · worth 0.5
No holiday extension · 0.0
Extended holiday window · 0.5
Transparency · worth 0.5
policy published, key terms documented · 0.5
policy published, key terms documented · 0.5

Key terms side-by-side

PUMAUnder Armour
Return window45 days (eligible items)✓ 60 days
Free returnsYes (most items)Yes
Restocking feeNoneNone
Return shippingFree for standard online orders placed on us.puma.com, using a pre-paid return label; free returns are not offered for orders from APO/FPO addresses or US territories, or when a FedEx/authorized drop-off isn't accessible.Free
Holiday extensionNone published✓ Not specifically extended
Non-returnableFinal sale items (per product page), gift cards, customized products, bodywear including face masks (except manufacturing/material defects)Gift cards, final sale items, customized items
Watch-out itemsPUMA x LaMelo Ball and FENTY x PUMA shoes: 15 daysUA HOVR shoes may have extended wear-test period
PUMA tip
PUMA doesn't offer direct exchanges online — you have to return the item and place an entirely new order for a different size or color, so order the replacement right away rather than waiting on the return to process.
Under Armour tip
60 days with tags. Outlet purchases must return to outlet only. Defective covered by limited warranty.

Frequently asked questions

Who has the better return policy, PUMA or Under Armour?
Under Armour has the more generous return policy in 2026, grading A (4.2/5.0) against PUMA's B+ (3.4/5.0). It wins 2 of 5 scoring axes; the biggest gap is the holiday window: extended holiday window versus no holiday extension.
What is PUMA's return window?
PUMA's return window is 45 days (eligible items).
What is Under Armour's return window?
Under Armour's return window is 60 days.
Does PUMA or Under Armour offer free returns?
PUMA: Yes (most items). Under Armour: Yes.

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