Return policy comparison · 2026
The Honest Kitchen vs Wild Earth
Policy data verified July 24, 2026 by the Thrifle team
Winner
The Honest Kitchen
A-
4.0 / 5.0 · Very Good
Wild Earth
C-
1.4 / 5.0 · Below Average
The verdict
The Honest Kitchen has the more generous return policy in 2026, grading A- (4.0/5.0) against Wild Earth's C- (1.4/5.0). It wins 3 of 5 scoring axes; the biggest gap is the restocking fee: no restocking fee versus restocking fee charged.
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
The Honest KitchenWild Earth
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| The Honest Kitchen | Wild Earth | |
|---|---|---|
| Return window | ✓ 90 days (at least half the product must remain in the box/bag) | 30-day happiness guarantee (first bag/jar, first purchase only); 45 days for unopened products |
| Free returns | ✓ Yes | No - fee deducted |
| Restocking fee | ✓ None published | Processing and handling fees apply, with amounts varying by order |
| Return shipping | Free return shipping label and RMA number provided for all authorized returns; original shipping charges are non-refundable | Return shipping costs are deducted from the refund total on the general 45-day unopened-product return; the first-purchase happiness guarantee covers just the cost of one bag/jar, not the whole order |
| Holiday extension | None published | None published |
| Non-returnable | Products past the 90-day window, expired products, short-dated promotional items marked final sale at time of sale | Items that touch human skin (apparel, masks, beauty-type products) for health and sanitary reasons |
| Watch-out items | — | — |
The Honest Kitchen tip
This is an unusually generous window for pet food - 90 days instead of the usual 30 - but you have to keep at least half the bag or box uneaten to qualify, so don't toss the packaging even if your dog loves it.
Wild Earth tip
The happiness guarantee only refunds the cost of one bag or jar of a given product, not your entire order - if you buy several bags of the same new food and your dog doesn't like it, only the first one is covered.
Frequently asked questions
Who has the better return policy, The Honest Kitchen or Wild Earth?
The Honest Kitchen has the more generous return policy in 2026, grading A- (4.0/5.0) against Wild Earth's C- (1.4/5.0). It wins 3 of 5 scoring axes; the biggest gap is the restocking fee: no restocking fee versus restocking fee charged.
What is The Honest Kitchen's return window?
The Honest Kitchen's return window is 90 days (at least half the product must remain in the box/bag).
What is Wild Earth's return window?
Wild Earth's return window is 30-day happiness guarantee (first bag/jar, first purchase only); 45 days for unopened products.
Does The Honest Kitchen or Wild Earth offer free returns?
The Honest Kitchen: Yes. Wild Earth: No - fee deducted.