Wild Earth Return Policy
Every return window, fee, and holiday extension for Wild Earth — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
The happiness guarantee only refunds the cost of one bag or jar of a given product, not your entire order - if you buy several bags of the same new food and your dog doesn't like it, only the first one is covered.
Policy at a glance
- Return window
- 30-day happiness guarantee (first bag/jar, first purchase only); 45 days for unopened products
- Return shipping
- Return shipping costs are deducted from the refund total on the general 45-day unopened-product return; the first-purchase happiness guarantee covers just the cost of one bag/jar, not the whole order
- Free returns
- No - fee deducted
- Restocking fee
- Processing and handling fees apply, with amounts varying by order
- Holiday extension
- None published
- Category
- Pets
Can’t be returned: Items that touch human skin (apparel, masks, beauty-type products) for health and sanitary reasons
Why Wild Earth earned a C-
How Wild Earth compares
Top-graded Pets rivals — tap one for the full side-by-side.
About Wild Earth
Plant-based dog food is a hard sell to skeptical pet owners, so Wild Earth leans hard on trial-friendly guarantees to get a bag into your hands. The vegan kibble angle is meant to appeal to owners looking for a lower-footprint alternative to traditional meat-based dog food, developed with input from veterinary nutritionists.
Because the guarantee is scoped to a single bag of a first purchase, it's really a trial mechanism rather than a broad return policy - stock up cautiously until you know your dog will actually eat the food. A return authorization number is required before sending anything back, so don't skip that step even for an eligible unopened product.
What they sell
- Plant-based dry dog food
- Vegan dog treats
- Dog supplements and chews
- Puppy and adult dog food formulas
Frequently asked questions
What is Wild Earth's return window?
30-day happiness guarantee (first bag/jar, first purchase only); 45 days for unopened products
Does Wild Earth offer free returns?
No - fee deducted
How much does Wild Earth charge for return shipping?
Return shipping costs are deducted from the refund total on the general 45-day unopened-product return; the first-purchase happiness guarantee covers just the cost of one bag/jar, not the whole order
Does Wild Earth charge a restocking fee?
Processing and handling fees apply, with amounts varying by order
Does Wild Earth extend its return window for the holidays?
None published
What items cannot be returned to Wild Earth?
Items that touch human skin (apparel, masks, beauty-type products) for health and sanitary reasons
Also known as
wildearth.com, wild earth, wild earth pet food
Return-policy data is compiled from Wild Earth’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Wild Earth’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.