Return policy comparison · 2026
The Prisoner Wine Company vs Two Bitch Spirits
Policy data verified July 24, 2026 by the Thrifle team
Winner
The Prisoner Wine Company
C+
2.5 / 5.0 · Fair
Two Bitch Spirits
D-
0.5 / 5.0 · Very Poor
The verdict
The Prisoner Wine Company has the more generous return policy in 2026, grading C+ (2.5/5.0) against Two Bitch Spirits's D- (0.5/5.0). It wins 2 of 5 scoring axes; the biggest gap is the restocking fee: no restocking fee versus restocking fee charged.
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
The Prisoner Wine CompanyTwo Bitch Spirits
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| The Prisoner Wine Company | Two Bitch Spirits | |
|---|---|---|
| Return window | Damaged or flawed bottles only (no returns for change of mind, by law) | No returns (all sales final) |
| Free returns | ✓ Yes (damaged/flawed bottles only) | No - all sales final |
| Restocking fee | ✓ None | 30% restocking fee if a delivery attempt fails and the package is returned to sender; shipping costs are non-refundable in that case, and refused deliveries make the customer responsible for the full order cost |
| Return shipping | Covered by the company for legitimate damaged or flawed bottle claims; refunds include shipping charges in those cases | Not applicable — no returns accepted; for damaged, missing, or incorrect items you must report within 3 business days of delivery with photos, and the company decides at its sole discretion whether to refund or replace |
| Holiday extension | None published | None published |
| Non-returnable | Wine purchased through retailers (must go back to the retailer), wine damaged by weather in transit (leakage, freezing, cork failure), wine ordered in error, alcoholic beverages generally unless corked or flawed | All merchandise (all sales final) — bourbon bottles, gift sets, apparel, barware |
| Watch-out items | — | Damage/missing/incorrect-item claims must be reported within 3 business days of delivery — the only exception to the no-returns rule, and it closes fast |
The Prisoner Wine Company tip
By law, alcohol sellers can't accept returns for buyer's remorse - so if you ordered the wrong vintage or size, the only path to a refund is if the bottle itself is actually corked or damaged, not just an ordering mistake.
Two Bitch Spirits tip
Photograph everything the moment your order arrives — the 3-day damage-claim window is strict and the company decides refund vs. replacement at its own discretion, so documentation is your only leverage.
Frequently asked questions
Who has the better return policy, The Prisoner Wine Company or Two Bitch Spirits?
The Prisoner Wine Company has the more generous return policy in 2026, grading C+ (2.5/5.0) against Two Bitch Spirits's D- (0.5/5.0). It wins 2 of 5 scoring axes; the biggest gap is the restocking fee: no restocking fee versus restocking fee charged.
What is The Prisoner Wine Company's return window?
The Prisoner Wine Company's return window is Damaged or flawed bottles only (no returns for change of mind, by law).
What is Two Bitch Spirits's return window?
Two Bitch Spirits's return window is No returns (all sales final).
Does The Prisoner Wine Company or Two Bitch Spirits offer free returns?
The Prisoner Wine Company: Yes (damaged/flawed bottles only). Two Bitch Spirits: No - all sales final.