Return policy comparison · 2026
TWOPAGES vs Yankee Candle
Policy data verified July 24, 2026 by the Thrifle team
TWOPAGES
C-
1.4 / 5.0 · Below Average
Winner
Yankee Candle
A+
5.0 / 5.0 · Exceptional
The verdict
Yankee Candle has the more generous return policy in 2026, grading A+ (5.0/5.0) against TWOPAGES's C- (1.4/5.0). It wins 4 of 5 scoring axes; the biggest gap is the return window: 365-day window (industry-leading) versus 30-day window (industry standard).
Score breakdown
Five axes, 5.0 points total — the same deterministic grader behind every Thrifle policy page.
TWOPAGESYankee Candle
Return window · worth 2.0
Restocking fee · worth 1.0
Return shipping · worth 1.0
Holiday window · worth 0.5
Transparency · worth 0.5
Key terms side-by-side
| TWOPAGES | Yankee Candle | |
|---|---|---|
| Return window | 30 days (unused, tags on, ready-made items only) | ✓ 1 year / 365 days ('Happiness Guarantee,' any reason; cash refund to original payment method only within first 150 days) |
| Free returns | No - fee deducted | ✓ No - fee deducted |
| Restocking fee | ~20% deducted (handling + outbound shipping) — you receive about 80% back; not labeled a 'restocking fee' | ✓ None published |
| Return shipping | Customer pays return shipping; TWOPAGES does not provide prepaid return labels | Customers mailing back a return are responsible for the cost of shipping the item(s) to Yankee Candle; in-store returns are free. |
| Holiday extension | None published | ✓ None published (the standing 1-year window already covers holiday purchases) |
| Non-returnable | Made-to-order drapes, shades, rods, and tracks cut to your specifications; fabric swatches/samples; returns denied for change of mind, self-provided measurement errors, or normal dye-lot color variation | Products purchased from unauthorized sellers or unauthorized internet sites are excluded from the Happiness Guarantee; gifts can only be returned by the original purchaser, not the recipient |
| Watch-out items | — | Refunds to the original payment method are only available within 150 days of purchase; after that, even though the 1-year Happiness Guarantee window is still open, you can only get a gift card or a check. |
TWOPAGES tip
Because TWOPAGES deducts handling, packing, and outbound shipping (about 20% of your order) from every refund, ordering swatches first is the cheapest way to avoid losing money on a color that looks different in person — and custom-sized pieces aren't covered at all if your own measurements were off.
Yankee Candle tip
The 'Happiness Guarantee' covers a full year even if you simply change your mind, longer than almost any other home-goods retailer — but wait past the first five months and you'll get store credit or a check instead of cash back to your card.
Frequently asked questions
Who has the better return policy, TWOPAGES or Yankee Candle?
Yankee Candle has the more generous return policy in 2026, grading A+ (5.0/5.0) against TWOPAGES's C- (1.4/5.0). It wins 4 of 5 scoring axes; the biggest gap is the return window: 365-day window (industry-leading) versus 30-day window (industry standard).
What is TWOPAGES's return window?
TWOPAGES's return window is 30 days (unused, tags on, ready-made items only).
What is Yankee Candle's return window?
Yankee Candle's return window is 1 year / 365 days ('Happiness Guarantee,' any reason; cash refund to original payment method only within first 150 days).
Does TWOPAGES or Yankee Candle offer free returns?
TWOPAGES: No - fee deducted. Yankee Candle: No - fee deducted.