TWOPAGES Return Policy
Every return window, fee, and holiday extension for TWOPAGES — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Because TWOPAGES deducts handling, packing, and outbound shipping (about 20% of your order) from every refund, ordering swatches first is the cheapest way to avoid losing money on a color that looks different in person — and custom-sized pieces aren't covered at all if your own measurements were off.
Policy at a glance
- Return window
- 30 days (unused, tags on, ready-made items only)
- Return shipping
- Customer pays return shipping; TWOPAGES does not provide prepaid return labels
- Free returns
- No - fee deducted
- Restocking fee
- ~20% deducted (handling + outbound shipping) — you receive about 80% back; not labeled a 'restocking fee'
- Holiday extension
- None published
- Category
- Home
Can’t be returned: Made-to-order drapes, shades, rods, and tracks cut to your specifications; fabric swatches/samples; returns denied for change of mind, self-provided measurement errors, or normal dye-lot color variation
Why TWOPAGES earned a C-
How TWOPAGES compares
Top-graded Home rivals — tap one for the full side-by-side.
About TWOPAGES
TWOPAGES built its business on made-to-order drapery — pinch-pleat, goblet-pleat, and tailored curtains cut to your own window measurements instead of sold off a rack. The company says it's served more than 600,000 households since 2015, with fabric options spanning linen, velvet, silk, and specialty blackout or soundproof material, plus curated lines like the Jawara luxury linen collection.
You'll also find ready-made shades, rods, and hardware if you don't want to wait on a custom cut. The catch worth knowing before you order: even standard returns get an automatic ~20% deduction for handling and shipping, and anything made to your exact measurements can't be returned at all if the numbers you submitted were wrong. Accurate measuring, not buyer's remorse, is the real risk here.
What they sell
- Custom drapery in linen, velvet, silk, cotton, and blackout/soundproof/outdoor fabrics with pinch, tailor, goblet, and French pleat styles
- Roman shades, bamboo/woven wood shades, roller shades, zebra blinds, cellular shades, and shutters
- Curtain rods, tracks, rings, hooks, brackets, and motorized smart hardware
- Designer collections such as the Liz Collection, Jawara linen, and Isabella cotton blend
- Home accents including rugs, pillow covers, tablecloths, and table runners
Frequently asked questions
What is TWOPAGES's return window?
30 days (unused, tags on, ready-made items only)
Does TWOPAGES offer free returns?
No - fee deducted
How much does TWOPAGES charge for return shipping?
Customer pays return shipping; TWOPAGES does not provide prepaid return labels
Does TWOPAGES charge a restocking fee?
~20% deducted (handling + outbound shipping) — you receive about 80% back; not labeled a 'restocking fee'
Does TWOPAGES extend its return window for the holidays?
None published
What items cannot be returned to TWOPAGES?
Made-to-order drapes, shades, rods, and tracks cut to your specifications; fabric swatches/samples; returns denied for change of mind, self-provided measurement errors, or normal dye-lot color variation
Also known as
twopagescurtains.com, twopages, two pages curtains, twopages curtains
Return-policy data is compiled from TWOPAGES’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on TWOPAGES’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.