Cozy Earth Return Policy
Every return window, fee, and holiday extension for Cozy Earth — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Choose an exchange instead of a refund on a US order and you dodge the processing fee entirely — it's only charged on refunds, not swaps for a different size or color.
Policy at a glance
- Return window
- 100 days (bedding); 30 days (other items)
- Return shipping
- Free prepaid label for US returns; a processing fee of 3% of refund value or $11.99 (whichever is greater) applies to US/CA/UK/AU refunds - waived for US exchanges; international customers cover their own return shipping
- Free returns
- No - fee deducted
- Restocking fee
- None published (see processing fee above)
- Holiday extension
- None published
- Category
- Home
Can’t be returned: Last Chance sale items (final sale)
Time-sensitive items: Non-bedding items 30 days (vs. 100 days for bedding)
Why Cozy Earth earned a B
About Cozy Earth
Bamboo-fiber sheets and loungewear built a loyal following around temperature regulation and softness, and that bedding line is still the headline product even as the brand's expanded into pajamas and towels. It's a premium home-textiles brand more than a general home-goods store.
The standout perk is a 100-day window on bedding specifically — well beyond the usual 30-day norm — though everything else in the catalog reverts to a standard 30 days. A flat processing fee (3% or $11.99, whichever is bigger) gets taken out of refunds, but it disappears if you choose an exchange instead. Final-sale clearance items don't get this flexibility at all.
What they sell
- Bamboo-fiber bed sheets and duvet covers
- Loungewear and pajama sets
- Bath towels and robes
- Weighted blankets
Frequently asked questions
What is Cozy Earth's return window?
100 days (bedding); 30 days (other items)
Does Cozy Earth offer free returns?
No - fee deducted
How much does Cozy Earth charge for return shipping?
Free prepaid label for US returns; a processing fee of 3% of refund value or $11.99 (whichever is greater) applies to US/CA/UK/AU refunds - waived for US exchanges; international customers cover their own return shipping
Does Cozy Earth charge a restocking fee?
None published (see processing fee above)
Does Cozy Earth extend its return window for the holidays?
None published
What items cannot be returned to Cozy Earth?
Last Chance sale items (final sale)
Also known as
cozyearth.com
Return-policy data is compiled from Cozy Earth’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Cozy Earth’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.