DAVIDsTEA Return Policy
Every return window, fee, and holiday extension for DAVIDsTEA — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
If your original card is expired or no longer valid, DAVIDsTEA refunds you as a store gift card instead of cash — worth using a card you still have on hand if there's any chance you'll return something.
Policy at a glance
- Return window
- 30 days
- Return shipping
- Online: fill out a return form within 30 days; return shipping cost for mail-in isn't specified. In-store: bring item and receipt to any location for free exchange or refund.
- Free returns
- In-store only
- Restocking fee
- None published
- Category
- Grocery
Can’t be returned: Gift cards, promotional items, clearance items (all final sale); online purchases cannot be returned to physical stores
Why DAVIDsTEA earned a B+
How DAVIDsTEA compares
Top-graded Grocery rivals — tap one for the full side-by-side.
About DAVIDsTEA
Loose-leaf tea in dozens of punny, quirky blends is DAVIDsTEA's whole thing — walk into a store or scroll the site and you'll see wall after wall of tins next to steepers, mugs, and cold-brew gear. The Canadian brand built a cult following before expanding into the US, and it still leans into playful branding over minimalist tea-snob aesthetics.
Because tea is a consumable, don't expect an opened box back — the return window really covers wrong items, damage, or an unopened purchase you regret. One thing worth knowing: refunds sometimes come back as a DAVIDsTEA gift card instead of cash, especially if your original payment method's no longer valid, so double-check before assuming you'll see money on your statement.
What they sell
- Loose-leaf and bagged teas in flavored, herbal, and classic blends
- Tea infusers, teapots, and travel tumblers
- Matcha and tea latte mixes for at-home brewing
- Gift sets and advent-calendar-style tea samplers
- Iced tea and cold-brew accessories
Frequently asked questions
What is DAVIDsTEA's return window?
30 days
Does DAVIDsTEA offer free returns?
In-store only
How much does DAVIDsTEA charge for return shipping?
Online: fill out a return form within 30 days; return shipping cost for mail-in isn't specified. In-store: bring item and receipt to any location for free exchange or refund.
Does DAVIDsTEA charge a restocking fee?
None published
What items cannot be returned to DAVIDsTEA?
Gift cards, promotional items, clearance items (all final sale); online purchases cannot be returned to physical stores
Also known as
davidstea.com, davids tea, help.davidstea.com
Return-policy data is compiled from DAVIDsTEA’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on DAVIDsTEA’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.