Deluxe Return Policy
Every return window, fee, and holiday extension for Deluxe — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Cancel during the pre-production window for a full refund — once your custom check or promo order actually enters production, there's no backing out except for a defect.
Policy at a glance
- Return window
- 30 days (blank items); custom orders final once production starts
- Return shipping
- Deluxe covers pickup costs for misprinted, damaged, or defective merchandise
- Free returns
- No - restocking fee may apply
- Restocking fee
- Approximately 10-20% on blank items, depending on supplier requirements
- Holiday extension
- None published
- Category
- Office
Can’t be returned: Personalized promotional products once production is complete, except for manufacturing defects
Why Deluxe earned a C-
About Deluxe
Business checks, deposit slips, and custom-printed marketing materials make up most of what Deluxe sells — it's the company behind a huge share of the personal and business checks printed in the US, alongside logo design and small-business marketing services. Chances are you've used a Deluxe product without realizing the brand behind it.
Because so much of what Deluxe sells is personalized before it ships, the return rules really come down to a pre-production versus post-production split: cancel before your order enters production for a full refund, but once printing starts on custom checks or promotional items, that sale is generally locked in except for defects. If you're unsure about a design, check the proof carefully before approving it — that approval is basically the point of no return.
What they sell
- Personal and business checks
- Deposit slips and banking supplies
- Custom-printed promotional products
- Logo design and small-business marketing services
- Business forms and invoices
Frequently asked questions
What is Deluxe's return window?
30 days (blank items); custom orders final once production starts
Does Deluxe offer free returns?
No - restocking fee may apply
How much does Deluxe charge for return shipping?
Deluxe covers pickup costs for misprinted, damaged, or defective merchandise
Does Deluxe charge a restocking fee?
Approximately 10-20% on blank items, depending on supplier requirements
Does Deluxe extend its return window for the holidays?
None published
What items cannot be returned to Deluxe?
Personalized promotional products once production is complete, except for manufacturing defects
Also known as
deluxe.com
Return-policy data is compiled from Deluxe’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Deluxe’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.