Design Within Reach Return Policy
Every return window, fee, and holiday extension for Design Within Reach — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Exchanging for something of equal or greater value waives the 10% restocking fee entirely — if you're torn between two pieces, that beats returning for cash and reordering.
Policy at a glance
- Return window
- 30 days (inspection window)
- Return shipping
- $99 return shipping fee on performance seating (or 10% restocking fee if original packaging is unavailable); shipping and delivery charges are non-refundable
- Free returns
- No - 10% restocking fee (waived on exchange)
- Restocking fee
- 10% of purchase price on most items; waived when exchanging for an equal-or-greater-value item
- Holiday extension
- None published
- Category
- Furniture
Can’t be returned: Gift cards, floor samples, outlet purchases, final sale/non-refundable items, custom and special-order items, installed furniture, preconfigured office bundles, international freight-forwarded items
Why Design Within Reach earned a C-
About Design Within Reach
Original Eames chairs and other licensed modern-design classics are what set Design Within Reach apart from typical furniture stores — it's an authorized retailer for Herman Miller, Knoll, and similar design houses, so you're paying for the real, licensed piece rather than a lookalike. Prices run high accordingly.
A 10% restocking fee applies to most returns, though it's waived if you exchange for something of equal or greater value instead of asking for cash back — worth remembering if you're torn between two similar pieces. Custom and special-order furniture, plus anything already installed, can't be returned at all, so confirm you're buying an in-stock piece if flexibility matters to you.
What they sell
- Licensed modern design classics (Eames, Barcelona chairs)
- Sofas and sectionals from designer lines
- Lighting fixtures and modern lamps
- Office furniture and ergonomic seating
- Home accessories and decor objects
Frequently asked questions
What is Design Within Reach's return window?
30 days (inspection window)
Does Design Within Reach offer free returns?
No - 10% restocking fee (waived on exchange)
How much does Design Within Reach charge for return shipping?
$99 return shipping fee on performance seating (or 10% restocking fee if original packaging is unavailable); shipping and delivery charges are non-refundable
Does Design Within Reach charge a restocking fee?
10% of purchase price on most items; waived when exchanging for an equal-or-greater-value item
Does Design Within Reach extend its return window for the holidays?
None published
What items cannot be returned to Design Within Reach?
Gift cards, floor samples, outlet purchases, final sale/non-refundable items, custom and special-order items, installed furniture, preconfigured office bundles, international freight-forwarded items
Also known as
dwr.com
Return-policy data is compiled from Design Within Reach’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Design Within Reach’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.