Dinnerly Return Policy
Every return window, fee, and holiday extension for Dinnerly — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Report problems fast — the freshness guarantee only covers 4 days after your box arrives, and Dinnerly may ask for photos of the ingredient before crediting or refunding you.
Policy at a glance
- Return window
- 7 days (quality/damage credit or refund request)
- Restocking fee
- None
- Holiday extension
- None published
- Category
- Grocery
Can’t be returned: Meal kit ingredients can't be physically returned; issues are handled through credits or refunds instead
Time-sensitive items: freshness/quality guarantee is only 4 days from receipt
Why Dinnerly earned a C+
How Dinnerly compares
Top-graded Grocery rivals — tap one for the full side-by-side.
About Dinnerly
Meal kits get pitched as a premium convenience, but this one is built specifically to undercut competitors on price — recipes are simpler, packaging is lighter, and there's no glossy recipe booklet. It's the budget option in the Marley Spoon family of meal kit brands.
Expect fewer bells and whistles than HelloFresh or Blue Apron, but a genuinely lower per-serving cost if you're just trying to get dinner on the table with less grocery-store guesswork. You manage everything — skips, pauses, cancellation — through your account, and Dinnerly will credit or refund you for ingredients that arrive damaged or spoiled if you report it quickly.
What they sell
- Weekly meal kit subscription boxes with pre-portioned ingredients
- Simplified recipes (fewer steps, fewer specialty ingredients than premium meal kits)
- Add-on proteins, sides, and desserts
- Family-size and quick-meal recipe options
Frequently asked questions
What is Dinnerly's return window?
7 days (quality/damage credit or refund request)
Does Dinnerly charge a restocking fee?
None
Does Dinnerly extend its return window for the holidays?
None published
What items cannot be returned to Dinnerly?
Meal kit ingredients can't be physically returned; issues are handled through credits or refunds instead
Also known as
dinnerly.com, dinnerly
Return-policy data is compiled from Dinnerly’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Dinnerly’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.