Distil Union Return Policy
Every return window, fee, and holiday extension for Distil Union — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Products carry a 3-year warranty separate from the 30-day return window, so a defect that shows up months later is still covered — you don't need to have caught it in the first month.
Policy at a glance
- Return window
- 30 days (unused, in original packaging)
- Return shipping
- Free only if Distil Union's error (wrong item, damage, defect); otherwise a shipping and handling fee is generated through the returns portal.
- Free returns
- In-store only
- Restocking fee
- None published
- Holiday extension
- None published
- Category
- Electronics
Can’t be returned: None published
Why Distil Union earned a B-
About Distil Union
A wallet that clips onto the back of your phone doesn't sound revolutionary until you've carried one, and that's the product this small accessories brand built its name on. It's an independent maker of phone wallets, cases, and key organizers designed for people who want to ditch a separate wallet or keyring.
The designs tend to be minimalist and function-first rather than flashy, aimed at commuters and travelers who care about carrying less. It's a niche pick compared to big-box phone accessory brands, but the 3-year warranty backs up the price. One thing to note: return shipping isn't free unless something's actually wrong with your order.
What they sell
- Phone wallet cases (the Wally and Wally Bee lines)
- Slim card holders and money clips
- Key organizers
- Phone case add-on accessories
Frequently asked questions
What is Distil Union's return window?
30 days (unused, in original packaging)
Does Distil Union offer free returns?
In-store only
How much does Distil Union charge for return shipping?
Free only if Distil Union's error (wrong item, damage, defect); otherwise a shipping and handling fee is generated through the returns portal.
Does Distil Union charge a restocking fee?
None published
Does Distil Union extend its return window for the holidays?
None published
What items cannot be returned to Distil Union?
None published
Also known as
distilunion.com, distil union, distil.gorgias.help
Return-policy data is compiled from Distil Union’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Distil Union’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.