Dore & Rose Return Policy
Every return window, fee, and holiday extension for Dore & Rose — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Silk sleep masks and pillowcases actually get a much longer 100-day return window than everything else Dore & Rose sells — worth knowing if you're gifting one and want the recipient extra time to decide.
Policy at a glance
- Return window
- 30 days (100 days for silk sleep masks and pillowcases)
- Return shipping
- Customer pays return shipping unless the item was incorrect, defective, or damaged; original shipping is non-refundable.
- Free returns
- No
- Restocking fee
- None published
- Holiday extension
- None published
- Category
- Home
Can’t be returned: Used, incomplete, or damaged items, items outside the return window, items not in original packaging, bundled items returned individually rather than as a set
Time-sensitive items: silk sleep masks and pillowcases get 100 days instead of the standard 30
Why Dore & Rose earned a C+
About Dore & Rose
Mulberry silk pillowcases and sleep masks marketed for hair and skin benefits are the centerpiece of this small home and loungewear label. It's a direct-to-consumer brand built around silk bedding and self-care basics rather than a broad home goods catalog.
The pitch leans on the idea that silk reduces friction on hair and skin compared to cotton, which is a real if modest benefit dermatologists generally agree on. It's a popular gift pick given the giftable packaging and price point. One quirk worth knowing: if you buy a bundled set, you have to return the whole bundle together — sending back just one piece from a set won't be accepted.
What they sell
- Mulberry silk pillowcases
- Silk sleep masks
- Silk hair accessories like scrunchies and wraps
- Loungewear and self-care gift sets
Frequently asked questions
What is Dore & Rose's return window?
30 days (100 days for silk sleep masks and pillowcases)
Does Dore & Rose offer free returns?
No
How much does Dore & Rose charge for return shipping?
Customer pays return shipping unless the item was incorrect, defective, or damaged; original shipping is non-refundable.
Does Dore & Rose charge a restocking fee?
None published
Does Dore & Rose extend its return window for the holidays?
None published
What items cannot be returned to Dore & Rose?
Used, incomplete, or damaged items, items outside the return window, items not in original packaging, bundled items returned individually rather than as a set
Also known as
doreandrose.com, dore & rose, dore and rose
Return-policy data is compiled from Dore & Rose’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on Dore & Rose’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.