eCosmetics Return Policy
Every return window, fee, and holiday extension for eCosmetics — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
If you miss the 30-day cash-refund window, don't assume you're out of luck entirely - eCosmetics still gives store credit for returns made between day 31 and day 60, so it's worth sending it back rather than letting it sit unused.
Policy at a glance
- Return window
- 30 days (full refund), 31-60 days (store credit only)
- Return shipping
- Not specified - contact support for a return label.
- Free returns
- No
- Restocking fee
- None published
- Holiday extension
- None published
- Category
- Beauty
Can’t be returned: Opened personal care items, intimate apparel, sleep accessories, and other hygiene-sensitive products once used, worn, washed, or opened
Time-sensitive items: Returns after day 60 are not accepted at all
Why eCosmetics earned a C+
About eCosmetics
A discount outlet for prestige fragrance and skincare brands, the kind of site where you'll spot a designer perfume for noticeably less than department store price - eCosmetics built its catalog around selling authentic overstock and out-of-season beauty products.
Because it's a discount reseller rather than the brand itself, don't expect the manufacturer's own return policy to apply. The tiered window (cash back for 30 days, credit only after that) is more generous than the flat no-returns stance you'll see at some beauty retailers.
What they sell
- Discounted designer fragrances
- Prestige skincare brands at reduced prices
- Haircare and styling tools
- Bath and body products
- Makeup from name brands
Frequently asked questions
What is eCosmetics's return window?
30 days (full refund), 31-60 days (store credit only)
Does eCosmetics offer free returns?
No
How much does eCosmetics charge for return shipping?
Not specified - contact support for a return label.
Does eCosmetics charge a restocking fee?
None published
Does eCosmetics extend its return window for the holidays?
None published
What items cannot be returned to eCosmetics?
Opened personal care items, intimate apparel, sleep accessories, and other hygiene-sensitive products once used, worn, washed, or opened
Also known as
ecosmetics.com, e cosmetics discount beauty
Return-policy data is compiled from eCosmetics’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on eCosmetics’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.