Eddie Bauer Return Policy
Editor-verified return-policy details for Eddie Bauer.
About Eddie Bauer
Down jackets are the thing here. Eddie Bauer's been making cold-weather gear since its Seattle days, and the puffers and parkas are still what most people come back for — the kind of stuff that holds up through a real winter, not just a chilly commute. Shopping there feels less like an outdoor-extreme brand and more like dependable, slightly outdoorsy clothing you'll actually wear around town.
The shopper is usually someone who wants warm, practical clothes without the premium-brand markup — think weekend hikers, dog walkers, parents loading up the car in January. Prices swing a lot, though, so the trick is patience: full-price stuff goes on sale constantly, and buying the day a new line drops usually means overpaying. Wait for a markdown and you'll do fine. They also stand behind their gear with a real guarantee, which counts for something.
What they sell
- Down jackets and parkas — the CirrusLite and MicroTherm puffers are the ones people swear by
- Flannel shirts and fleece — soft, sturdy basics for layering
- Outdoor pants and the classic Bauer khakis, plus rugged everyday chinos
- Cold-weather accessories — beanies, gloves, and packable travel gear
- Casual outerwear and rain shells for the not-quite-extreme weather days
Why Eddie Bauer earned a C
Policy at a glance
- Return window
- 30 days
- Window (days)
- 30 days
- Free returns
- No — $10 fee if $3.50 prepaid option declined at checkout; free size exchanges only
- Return shipping cost
- Customer pays $3.50 prepaid return fee at checkout, or $10 restocking fee deducted from refund if not pre-selected; in-store returns free
- Restocking fee
- $10 if prepaid return option declined at checkout; $20 for certain return scenarios (subject to applicable law)
- Holiday extension
- Yes — orders placed Nov 18–Dec 25 eligible for extended 45-day return period
- Holiday purchase window
- Nov 18 → Dec 25
- Non-returnable items
- Final Sale items, items purchased outside the U.S. (different process), items from Canada/U.S. territories/international destinations
- Time-bomb items
- None documented beyond standard 30-day window
- Category
- Outdoor Apparel
Frequently asked questions
What is Eddie Bauer's return window?
30 days
Does Eddie Bauer offer free returns?
No — $10 fee if $3.50 prepaid option declined at checkout; free size exchanges only
How much does Eddie Bauer charge for return shipping?
Customer pays $3.50 prepaid return fee at checkout, or $10 restocking fee deducted from refund if not pre-selected; in-store returns free
Does Eddie Bauer charge a restocking fee?
$10 if prepaid return option declined at checkout; $20 for certain return scenarios (subject to applicable law)
Does Eddie Bauer extend its return window for the holidays?
Yes — orders placed Nov 18–Dec 25 eligible for extended 45-day return period
What items cannot be returned to Eddie Bauer?
Final Sale items, items purchased outside the U.S. (different process), items from Canada/U.S. territories/international destinations
Also known as
eddiebauer.com
Return-policy data is sourced from Eddie Bauer’s public customer-service pages and editor-verified by the Thrifle team. Policies can change at any time — always confirm on Eddie Bauer’s official site before purchase.