EGOHOME Return Policy
Every return window, fee, and holiday extension for EGOHOME — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
If something arrives damaged or with a quality problem, say so up front — EGOHOME waives the return shipping cost only in those cases, not for ordinary changes of mind.
Policy at a glance
- Return window
- 30 days (unused, original packaging)
- Return shipping
- Customer pays return shipping, deducted from refund; free only if item is damaged or has quality issues
- Free returns
- No - fee deducted unless item arrived damaged or defective
- Restocking fee
- None
- Holiday extension
- None published
- Category
- Home
Can’t be returned: Used, damaged, washed, or altered items; items missing original packaging
Why EGOHOME earned a C+
About EGOHOME
Scroll EGOHOME's catalog and you'll mostly find furniture and decor built for small spaces — accent chairs, storage benches, and shelving sized for apartments rather than sprawling houses. It's an online-only furniture brand, so there's no showroom to test pieces in person before buying.
The lineup leans toward assemble-yourself pieces in a mix of mid-century and modern styles, priced well below traditional furniture retailers. Photos are your main guide to fit and finish, so read the dimensions closely before ordering — several reviewers note colors can look slightly different in person than online. Returns are handled entirely online through the refund policy page, with shipping costs falling on you unless the piece arrives damaged.
What they sell
- Accent chairs and small-space seating
- Storage benches and ottomans
- Shelving and storage units
- Side tables and small furniture pieces
Frequently asked questions
What is EGOHOME's return window?
30 days (unused, original packaging)
Does EGOHOME offer free returns?
No - fee deducted unless item arrived damaged or defective
How much does EGOHOME charge for return shipping?
Customer pays return shipping, deducted from refund; free only if item is damaged or has quality issues
Does EGOHOME charge a restocking fee?
None
Does EGOHOME extend its return window for the holidays?
None published
What items cannot be returned to EGOHOME?
Used, damaged, washed, or altered items; items missing original packaging
Also known as
egohome.com, ego home
Return-policy data is compiled from EGOHOME’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on EGOHOME’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.