EltaMD Return Policy
Every return window, fee, and holiday extension for EltaMD — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
The 60-day satisfaction guarantee only applies to purchases made directly on EltaMD.com — buying from an unauthorized third-party seller, including some online marketplaces, forfeits the guarantee entirely.
Policy at a glance
- Return window
- 60 days (from purchase, EltaMD.com purchases only)
- Return shipping
- Customer pays return shipping and handling; shipping/handling costs are non-refundable
- Free returns
- No - customer pays return shipping
- Restocking fee
- None
- Holiday extension
- None published
- Category
- Beauty
Can’t be returned: Expired products, gift-with-purchase items, products purchased from unauthorized retailers, orders where more than 50% of product has been used
Why EltaMD earned a B-
About EltaMD
Dermatologists recommend EltaMD sunscreen more than almost any other drugstore-adjacent brand, and its UV Clear formula in particular has become a genuine favorite for people with sensitive or acne-prone skin. It's the rare sunscreen that shows up in both dermatology offices and skincare routines online.
The lineup is built almost entirely around mineral and hybrid sunscreens in different finishes — tinted, clear, sport — plus a small skincare range of cleansers and moisturizers. A 60-day satisfaction guarantee is longer than most beauty brands offer, giving you real time to test a formula through different weather and activity levels. Just buy from EltaMD's own site or an authorized retailer; the guarantee won't cover a bottle bought through an unauthorized reseller.
What they sell
- Mineral and hybrid sunscreens (UV Clear, UV Daily)
- Tinted facial sunscreens
- Gentle cleansers
- Moisturizers for sensitive skin
Frequently asked questions
What is EltaMD's return window?
60 days (from purchase, EltaMD.com purchases only)
Does EltaMD offer free returns?
No - customer pays return shipping
How much does EltaMD charge for return shipping?
Customer pays return shipping and handling; shipping/handling costs are non-refundable
Does EltaMD charge a restocking fee?
None
Does EltaMD extend its return window for the holidays?
None published
What items cannot be returned to EltaMD?
Expired products, gift-with-purchase items, products purchased from unauthorized retailers, orders where more than 50% of product has been used
Also known as
eltamd.com, eltamd
Return-policy data is compiled from EltaMD’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on EltaMD’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.