Etsy Return Policy
Editor-verified return-policy details for Etsy — last verified Apr 17, 2026.
Standard return policy30 days left on a purchase made today
Policy at a glance
- Return window
- Seller-determined
- Window (days)
- 30 days
- Free returns
- Varies by seller
- Return shipping cost
- Varies by seller
- Restocking fee
- Varies by seller
- Holiday extension
- Varies by seller
- Non-returnable items
- Custom/personalized items, digital downloads, perishables, items marked non-returnable by seller
- Time-bomb items
- Seller-specific short windows
- Category
- Marketplace
Frequently asked questions
What is Etsy's return window?
Seller-determined
Does Etsy offer free returns?
Varies by seller
How much does Etsy charge for return shipping?
Varies by seller
Does Etsy charge a restocking fee?
Varies by seller
Does Etsy extend its return window for the holidays?
Varies by seller
What items cannot be returned to Etsy?
Custom/personalized items, digital downloads, perishables, items marked non-returnable by seller
Also known as
etsy.cometsy
Return-policy data is sourced from Etsy’s public customer-service pages and editor-verified by the Thrifle team. Policies can change at any time — always confirm on Etsy’s official site before purchase.