Express Return Policy
Every return window, fee, and holiday extension for Express — checked by a human editor and kept current.
Return in-store to avoid the $6.99 shipping fee — you'll get a faster refund too.
Policy at a glance
- Return window
- 30 days
- Return shipping
- $6.99 prepaid UPS label fee deducted from refund; free if returned in store
- Free returns
- No — $6.99 fee deducted from refund for prepaid label; in-store returns are free
- Restocking fee
- None
- Holiday extension
- Not published
- Category
- Fashion
Can’t be returned: Final sale items
Time-sensitive items: Final sale items: no returns accepted
Why Express earned a B+
About Express
Think date-night dressing and office-to-bar outfits that don't try too hard. Express built its name on sharp, polished basics for people in their twenties and thirties — the kind of clothes you wear when you want to look put-together without overthinking it. They've been a mall fixture for decades, and you've probably walked past one a hundred times.
What sets them apart is the fit-focused tailoring: slim suits, the Editor pants for work, going-out tops, and denim that's cut more deliberately than most chain-store stuff. There's a paid membership (Express Insider) that drops the prices a lot, so the sticker tags can feel steep until a sale hits. One honest heads-up: their stuff goes on markdown constantly, so paying full price almost never makes sense — wait for the promo, it's always coming.
What they sell
- Work and going-out pants — the Editor dress pant is the signature, plus slim chinos
- Tailored suits and blazers, cut slim for a modern fit (popular for weddings and first jobs)
- Going-out tops and bodysuits, the bread-and-butter for night-out outfits
- Denim in a range of slim-to-skinny cuts for men and women
- Dresses and basics — tees, sweaters, and layering pieces that go on sale often
Frequently asked questions
What is Express's return window?
30 days
Does Express offer free returns?
No — $6.99 fee deducted from refund for prepaid label; in-store returns are free
How much does Express charge for return shipping?
$6.99 prepaid UPS label fee deducted from refund; free if returned in store
Does Express charge a restocking fee?
None
Does Express extend its return window for the holidays?
Not published
What items cannot be returned to Express?
Final sale items
Also known as
express.com
Return-policy data is sourced from Express’s public customer-service pages and editor-verified by the Thrifle team. Policies can change at any time — always confirm on Express’s official site before purchase.