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Express Return Policy

Editor-verified return-policy details for Express.

B+
Good
Return-policy score · 3.4/5
Standard return policy30 days left on a purchase made today

🔄 30 days to return. Deadline: Jul 12.

Thrifle Tip: Return in-store to avoid the $6.99 shipping fee — you'll get a faster refund too.

About Express

Think date-night dressing and office-to-bar outfits that don't try too hard. Express built its name on sharp, polished basics for people in their twenties and thirties — the kind of clothes you wear when you want to look put-together without overthinking it. They've been a mall fixture for decades, and you've probably walked past one a hundred times.

What sets them apart is the fit-focused tailoring: slim suits, the Editor pants for work, going-out tops, and denim that's cut more deliberately than most chain-store stuff. There's a paid membership (Express Insider) that drops the prices a lot, so the sticker tags can feel steep until a sale hits. One honest heads-up: their stuff goes on markdown constantly, so paying full price almost never makes sense — wait for the promo, it's always coming.

What they sell

  • Work and going-out pants — the Editor dress pant is the signature, plus slim chinos
  • Tailored suits and blazers, cut slim for a modern fit (popular for weddings and first jobs)
  • Going-out tops and bodysuits, the bread-and-butter for night-out outfits
  • Denim in a range of slim-to-skinny cuts for men and women
  • Dresses and basics — tees, sweaters, and layering pieces that go on sale often

Why Express earned a B+

Return window
30-day window (industry standard)
Restocking fee
No restocking fee
Return shipping
Free in-store; mail may cost
Holiday window
Extended holiday window
Transparency & ease
policy published, key terms documented

Policy at a glance

Return window
30 days
Window (days)
30 days
Free returns
No — $6.99 fee deducted from refund for prepaid label; in-store returns are free
Return shipping cost
$6.99 prepaid UPS label fee deducted from refund; free if returned in store
Restocking fee
None
Holiday extension
Not published
Non-returnable items
Final sale items
Time-bomb items
Final sale items: no returns accepted
Category
Fashion

Frequently asked questions

What is Express's return window?

30 days

Does Express offer free returns?

No — $6.99 fee deducted from refund for prepaid label; in-store returns are free

How much does Express charge for return shipping?

$6.99 prepaid UPS label fee deducted from refund; free if returned in store

Does Express charge a restocking fee?

None

Does Express extend its return window for the holidays?

Not published

What items cannot be returned to Express?

Final sale items

Also known as

express.com

Visit Express’s official return policy →Browse all return policiesSee today’s deals

Return-policy data is sourced from Express’s public customer-service pages and editor-verified by the Thrifle team. Policies can change at any time — always confirm on Express’s official site before purchase.


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