EZ Texting Return Policy
Every return window, fee, and holiday extension for EZ Texting — pulled from the retailer's own policy page and linked below so you can confirm it yourself.
Cancel from your account at least 1 full business day before your renewal date — cut it closer and EZ Texting bills you for another cycle with no refund, per their own terms.
Policy at a glance
- Return window
- No refunds on prepaid service (1-business-day exception for unused credits)
- Free returns
- No - fee deducted
- Restocking fee
- None
- Holiday extension
- None published
- Category
- Software
Can’t be returned: Subscription payments already made, expired billing-cycle credits, cancellations requested less than 1 business day before renewal (renews and charges anyway)
Why EZ Texting earned a C-
About EZ Texting
Small businesses use EZ Texting to blast out SMS marketing campaigns and two-way texts without touching any code — think appointment reminders, sale alerts, and mass texts to a customer list. It runs on a monthly or annual subscription with tiered texting credits, and there's a 14-day free trial to test the platform before paying anything. The catch worth flagging: once you're a paying customer, EZ Texting's terms are unusually firm about refunds — prepaid plans and unused monthly credits are non-refundable except within one business day of purchase. It's a reasonable option for businesses that already understand SMS compliance rules (opt-in, STOP keywords) and just need reliable send volume, less so for someone wanting to test-drive with real money on the line.
What they sell
- Bulk SMS and MMS marketing campaigns
- Two-way text messaging and autoresponders
- Text-to-win contests and keyword opt-ins
- Appointment reminder automation
- 10DLC-compliant business texting numbers
Frequently asked questions
What is EZ Texting's return window?
No refunds on prepaid service (1-business-day exception for unused credits)
Does EZ Texting offer free returns?
No - fee deducted
Does EZ Texting charge a restocking fee?
None
Does EZ Texting extend its return window for the holidays?
None published
What items cannot be returned to EZ Texting?
Subscription payments already made, expired billing-cycle credits, cancellations requested less than 1 business day before renewal (renews and charges anyway)
Also known as
eztexting.com, ez texting
Return-policy data is compiled from EZ Texting’s public customer-service pages by Thrifle AI, our in-house research system. Policies change often and we can be out of date — always confirm on EZ Texting’s official site before purchase. Spotted something wrong? Tell usand we’ll fix it.